Extended Stay America - Orlando - Altamonte Springs

Business response:

Thank you for your stay. We are thrilled you had a wonderful experience at Extended Stay America, and we are so happy you found your suite to be spacious, clean, and comfortable with lots of room to relax. Our housekeeping and maintenance teams work hard to ensure every guest enjoys their stay, so they will be pleased with your feedback. Thank you once more for your review, and we look forward to seeing you again soon! Sincerely, Hotel Management 

Business response:

Katherine, thank you for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

We appreciate you choosing our hotel. We want every guest to have a comfortable experience, and regrettably, we did not succeed in your case. I hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

We are happy you were pleased with most of our services, but we are sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. We are confident you will have a better experience. Sincerely, Hotel Management 

Business response:

Antonio, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your overnight stay with us and liked your clean and comfortable accommodations. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Michelle, thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry we missed meeting some of your expectations. Also, please know our top priority is the safety and security of our guests and employees. Our team is well trained to handle any situation and maintains a good environment. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management