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Extended Stay America - Orlando - Altamonte Springs
- Hotels
- Altamonte Springs, FL
About this business
Location details
302 Northlake Blvd., Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I did like the room itself. It was comfortable to be in and the bed was comfortable as well. What I didn't like was the general maintenance of the room itself. The carpeting was frayed and should be repaired/replaced. The tub faucet dripped no matter how tight I tried closing the valve. The coating on the tub itself was flaking off. There needed to be more of a deep cleaning to the room. There was buildup of kitchen grease on the microwave and the refrigerator. Just a simple cleaning should be done to get rid of it. I'm sure... read more
Business response:
Thank you for your review. We apologize for the issues you encountered in your room. We have shared your concerns with the appropriate teams so that they can take the necessary actions. We hope you will return as we would love the opportunity to make it up to you. Sincerely, Hotel Management
Nice rooms at a good price. However did not sleep well at all. Located right next to the busy and noisy freeway
Business response:
Thank you for being our guest. We are glad you loved our suites and found us to be a great value. However, we are also sorry for the noise issue you encountered. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Access to road to motel kind of difficult because of road construction on 436.
Business response:
Thank you for your terrific rating of Extended Stay America. However, we are sorry to learn about the problem you had in getting to our hotel. We hope your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The service was very good and the property was good.
Business response:
It was a pleasure having you as our guest at Extended Stay America. Our team strives to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Was fine overalll. Just a little dated, but again overall was very good
Business response:
Bob, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Very Dirty people sleeping in the hallway no vending machine after 11 no staff after
Business response:
Thank you for your review. We apologize for the cleanliness issues you encountered while you were here. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. We are also sorry for your disappointment and regret learning that our front desk staff member was not available during the time mentioned. Please accept our sincere apologies for any inconvenience or frustration this may have caused you. We will look into what transpired, so this lapse in service is... read more
Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs
How is Extended Stay America - Orlando - Altamonte Springs rated?
Extended Stay America - Orlando - Altamonte Springs has a 3.3 star rating with 3,077 reviews.
When is Extended Stay America - Orlando - Altamonte Springs open?
Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.