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Extended Stay America - Orlando - Altamonte Springs
- Hotels
- Altamonte Springs, FL
About this business
Location details
302 Northlake Blvd., Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was great except they were completely out of shampoo and conditioner so we had to go out to the gas station to buy some. Then, after falling asleep late we were woken up at 2am to blaring fire alarms and had to wait outside the hotel for 30 mins. Apparently there was smoke coming out of the laundry rooms so not sure what happened, but not the best experience
Business response:
Thank you for choosing to stay at our hotel. We are pleased overall you had a pleasant visit, but we regret we missed meeting some of your expectations. We wish our housekeeping team had known about this as they would have replenished the bath amenities you needed. Also, we are sorry for the inconvenience of the fire alarm during the night. The security of our guests is our top priority, so evacuation is required and critical to ensuring our guests are safe. We hope you will stay with us again in the future for a better expe... read more
I've stayed in this hotel a couple of times and have yet for the wi-fi to work for me. This time the bathroom sink seemed to be partially clogged as the water didn't drain very well while brushing the teeth. The kitchen area floor was sticky when walking on it in bare feet.
Business response:
Thank you for returning to our hotel. We are sorry to learn that you could not take advantage of our complimentary wi-fi during your visits. We are working with our technical team to resolve this issue immediately. We also apologize for the cleanliness issues you encountered in the bathroom and kitchen. We are working with our housekeeping team to ensure we are more diligent in our efforts to provide clean accommodations. We hope you will consider giving us another chance to host you on your next visit to the area. Sincerely... read more
Far from the madding crowd. Easy to find and converitive to evertthing
Business response:
Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay. Sincerely, Hotel Management
Friendly staff, room was clean and I even took a nice hot shower...
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It is delightful to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Overall everything was good. There were no working vending machine. As it is there should be more vending machines.
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. It’s a pleasure knowing your visit with us was an enjoyable one. We value your suggestion and look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Fine for a male, definitely no for a single woman or any kids
Business response:
First and foremost, we would like to offer you our apologies for the inconvenience you experienced during your stay with us. We make every effort to be perfect, but sometimes we fall short. We hope you will consider giving us a chance in the future so we can provide you with the experience you should always expect from us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs
How is Extended Stay America - Orlando - Altamonte Springs rated?
Extended Stay America - Orlando - Altamonte Springs has a 3.3 star rating with 3,077 reviews.
When is Extended Stay America - Orlando - Altamonte Springs open?
Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.