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Extended Stay America - Orlando - Convention Center - Universal Blvd
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8750 Universal Blvd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
disappointed Friendly staff, clean room. I have stayed here before with no complaints but this time my room should not have been available. The a/c didn’t work must of the night and when I tried cooking me some breakfast the stove didn’t work neither. I am very disappointed with the condition of the room.
Business response:
Victor, we appreciate your loyalty towards Extended Stay America. We are delighted to know you liked our courteous associates and the spotless condition of your room. However, we regret the inconvenience you had due to the maintenance issue in your room. Your feedback regarding the HVAC unit and the stove has been discussed with the appropriate team to ensure we inspect all our rooms thoroughly before allotting to our future guests. Your gracious rating is valuable, and we hope to make up for the inconvenience on your next s... read more
Greit, men ikke mer... Greit. Men pass på, de rydder ikke rommet for deg i det hele tatt og du må selv gå til resepsjonen og hente nye håndklær. Du må også hente alt kjøkkenutstyr du måtte trenge i resepsjonen.
Business response:
Thank you for your review of your recent stay. We are sorry for your disappointment with our housekeeping and kitchenware policy. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Very good service at the front desk during the check in
Business response:
Thank you for your terrific review of Extended Stay America. We are happy to have surpassed your expectations with our outstanding service. Reviews like yours encourage the team to keep up the good work. We hope you will choose us again on your next visit to the city. Sincerely, Hotel Management
Localização excelente, quarto com cozinha equipada, excelente wifi, infelizmente o quarto precisa de manutenção, chuveiro quebrado, lâmpada do banheiro queimou e não tinha funcionário p trocar
Business response:
Thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It is delightful to hear how much you enjoyed your stay, and we are happy you were impressed with our location, fully-equipped kitchen, and the wifi service. However, we apologize for the maintenance issues you encountered and regret that this was not handled correctly by our staff. We are taking measures to ensure the complete satisfaction of our valued guests going forward. Thank you again for being our... read more
Staff was friendly and helpful. Rooms are spacious, quiet and clean. The beds are comfortable. We have stayed in the past and will stay here again. Only down side our room was not full stocked with soap , other toiletries, and wash cloths. This never happened before.
Business response:
Thank you for being our guest again and for taking time to review your experience at Extended Stay America. It is delightful to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Please note, toiletries and wash clothes are available at the front desk and are complimentary. We will remind our staff to communicate this more clearly ... read more
Not bad, but could be better. A good value for the money. The property could use some maintenance/upkeep. Various items in the room needed maintenance/replacing. Mattresses and pillows weren't comfortable. Not enough luggage carts. Staff was excellent and responsive to requests.
Business response:
Michael, thank you for reviewing your stay at Extended Stay America. We are glad you loved the courteous service provided by our staff and found us to be a great value. However, we are sorry for the disappointment you had with the overall condition of the property. We have alerted our maintenance staff to your concerns, and we will be more proactive, replacing items that are beginning to show wear. We value your feedback and hope to make it up to you in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Convention Center - Universal Blvd
How is Extended Stay America - Orlando - Convention Center - Universal Blvd rated?
Extended Stay America - Orlando - Convention Center - Universal Blvd has a 4.3 star rating with 2,053 reviews.
When is Extended Stay America - Orlando - Convention Center - Universal Blvd open?
Extended Stay America - Orlando - Convention Center - Universal Blvd is open now. It will close tomorrow at 12:00 a.m.