This profile has been claimed by the business owner or representative.
Extended Stay America - Orlando - Convention Center - Universal Blvd
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8750 Universal Blvd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I love the shuttle that comes get you and take you to Disney
Business response:
Thank you for the nice comments of Extended Stay America. We are glad to know you had a great time with us and that you took advantage of our complimentary shuttle service. Thank you once more for being our guest. Please come and see us again! Sincerely, Hotel Management
There was nothing that I didn't like..Very friendly and nice rooms.. I would recommend this place to everyone.. If you need room for a family of six, this is the place to stay.. Kitchen area with frig and stove.. They also furnish dishes if needed.
Business response:
Thank you for the excellent review of Extended Stay America. We're thrilled to know you loved your well-appointed room and that you were impressed with the service provided by our wonderful associates. We appreciate you recommending us to future guests and look forward to hosting you again soon. Sincerely, Hotel Management
Loved the space in the rooms. Had a kitchen and accepted large breed dogs.
Business response:
Thank you for choosing Extended Stay America and sharing your experience. We're so glad you enjoyed your suite offering apartment-style living with lots of room to relax, and many extras that make traveling easy. Thanks again for the great review. Please come and see us again! Sincerely, Hotel Management
I did not like the condition the property is in, it looks very old and it needs to be renovated, tha hallways are dirty and smelly, the room was not that clean and the sofa bed had dirt and crumbs of cereal and other things. Not happy about it!
Business response:
Thank you for being our guest. We sincerely apologize that our facility fell short of your standards. Your feedback with regard to the condition of our property and it’s overall cleanliness will help us improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
Liked the size of the room and how close it is to OCCC. Disliked the fact that, they don't clean your room except every 7 days. Was promised that they would clean on Wednesday, since I had two separate reservations and said I would stay in the same room to make it easier. On a Tuesday a cleaning lady stopped by to clean, we were leaving in 5 minutes. First I couldn't understand what she was saying and she didn't understand me. Didn't speak a word of English. She left and didn't clean. Went to the front desk and was told that... read more
Business response:
Thank you for taking the time to share your comments. We strive to consistently deliver exceptional service, so we apologize that you had a disappointing experience with us. We have shared your feedback with the staff members, and steps have already been taken to prevent these mistakes from being repeated in the future. We hope you will give us another chance to prove that we are committed to providing outstanding guest service. Sincerely, Hotel Management
Our overall stay was great. The hotel meet all of our needs for our extended stay, and location was great.The front desk was also very helpful.The whole time we were there we did have a problem with small ants in our room, so hotel could use some exterminating for bugs. They could probably use a little more variety on their grab and go breakfast like at least fruit and other pastries.We were also expecting to have cookware so we could make a few of our meals, but we were told it was never available, so we're hoping that gets... read more
Business response:
Thank you for your review of your recent visit. We are glad you had an overall great stay, and you liked our location and friendly staff. However, we apologize for the ants in your suite. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. We also apologize our breakfast offerings did not meet your expectations. We value your comments and hope to be the hotel of your choice every time you are in the city. Sincerely, Hotel Managemen... read more
Staff is always friendly and helpful. Rooms are clean. Would like a option to reserve kitchen ware prior to arrival took several days to get kitchen ware and an additional day to get a completed set. We like to have the kitchen do our family’s dietary needs it’s easier to prepare meals than finding healthy meals.
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is great to hear you enjoyed your comfortable suite and fully equipped kitchen, along with the service of our team. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts and we will be sure to share your comments with them. We hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Convention Center - Universal Blvd
How is Extended Stay America - Orlando - Convention Center - Universal Blvd rated?
Extended Stay America - Orlando - Convention Center - Universal Blvd has a 4.3 star rating with 2,053 reviews.
When is Extended Stay America - Orlando - Convention Center - Universal Blvd open?
Extended Stay America - Orlando - Convention Center - Universal Blvd is open now. It will close tomorrow at 12:00 a.m.