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Extended Stay America - Orlando - Convention Center - Universal Blvd
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8750 Universal Blvd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location.... bad cleanliness. Hotel in located in a great location, close to good restaurants and entertainment area. A lot to improve in terms of cleanliness, inside room and also in the common areas.
Business response:
Thank you for being our guest. Although you liked our ideal location, we are sorry for the cleanliness issues you encountered. We have asked our housekeeping team to be more diligent going forward. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Holly, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
I spent 4 days in total and never came anyone to clean up the room. They never change towels, garbage......I had to call to the reception several times to obtain what we need at the moment.
Business response:
Thank you for being our guest at Extended Stay America. Although overall you had a pleasant stay with us, we are sorry for the issues you had. Please know to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. Also, towels and linens may be exchanged at the front desk anytime and complimentary. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Super quality and space for 110 a night with a kitchen ! But you have to ask for the kitchen pots ustensile and stuff , it should be in the room also not much toilet paper and tissues.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us and liked your well-kept suite. Please know to ensure the cleanliness of kitchenware they are kept at the front desk. Also, kindly note, in-room amenities and other articles such as toiletries are available and complimentary at the front desk. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Nice hotel for the area not as clean as I would have hoped.
Business response:
Thank you for the feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
First in first checked in is even for prepaid or prebooked rooms. We arrived about 2300 and found out that our room reservation has disappeared. A better coordination with the provider is essential especially when someone is on a road trip
Business response:
Thank you for your feedback. We apologize for the mix-up with your reservation. Please be assured that we have shared your feedback with our front desk, and we’re investigating the problem to make improvements so that this does not happen again. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
Great stay, will stay here again if I come to Orlando
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Thank you for choosing us, and we look forward to serving you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Convention Center - Universal Blvd
How is Extended Stay America - Orlando - Convention Center - Universal Blvd rated?
Extended Stay America - Orlando - Convention Center - Universal Blvd has a 4.3 star rating with 2,053 reviews.
When is Extended Stay America - Orlando - Convention Center - Universal Blvd open?
Extended Stay America - Orlando - Convention Center - Universal Blvd is open now. It will close tomorrow at 12:00 a.m.