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Extended Stay America - Orlando - Convention Center - Universal Blvd
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8750 Universal Blvd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked the space, the kitchen, the availability on short notice. The staff was accommodating when needing towels, sheets, blanket, pillow and soap. I didn't like that the room wasn't clean. There was sticky stuff on the tables, a full juice box was left, the fridge was left open with a pool of water on the floor, the floors needed vacuuming and worst of all, there were crumbs on the beds.
Business response:
Thank you for being our guest. Although overall you had a pleasant stay with us and were impressed with our courteous associates, we are sorry for the cleanliness issues you encountered. A clean, fresh suite is our top priority, and we will work with our staff to ensure that this was an isolated issue. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
nice experience at this convinient location
Business response:
Vinod, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you enjoyed our ideal location and had a great stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Tim, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Good location. No free house keeping. First floor is noisy at Nights. You can hear people talking all night.
Business response:
Thank you for evaluating your experience online. Although you liked certain aspects of your stay, we are sorry for the noise issue. On rare occasions we have guests who do not adhere to the property rules concerning noise, resulting in disrupted sleep. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Issues It was an Extended Stay location, but no appliances like toaster and coffee maker or ANY dishes were in the room. You had to request for them at the front desk, and when I did, they said NONE were available! Breakfast is not breakfast - only bread type of items and coffee/hot water/milk (partial broken machine)/juice. Breads were bagels, sliced breads, toaster waffles. A few pasteries from market for grab and go. Not what I call breakfast.
Business response:
Thank you for being our guest. We are glad you had a pleasant stay, but we are sorry for falling short of your expectations for a perfect experience. Your feedback regarding lack of kitchenware and the breakfast offerings are shared with the appropriate individuals in an effort to provide better guest experiences going forward. We hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management
Clean and neat for the price. However breakfast could be better
Business response:
Tony, it was a pleasure hosting you at Extended Stay America. We are glad to know you were impressed with our well-kept property and that you were impressed with the value we offer. We appreciate your feedback and hope you will choose us again the next time you visit this area. Sincerely, Hotel Management
Convenient to convention center and I Drive. Good value for the location
Business response:
Tim, it is a pleasure to read your fantastic review about Extended Stay America. We are thrilled that you enjoyed the great value we offer as well as our terrific location. On behalf of everyone here, we invite you to stay with us again the next time you visit this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Convention Center - Universal Blvd
How is Extended Stay America - Orlando - Convention Center - Universal Blvd rated?
Extended Stay America - Orlando - Convention Center - Universal Blvd has a 4.3 star rating with 2,053 reviews.
When is Extended Stay America - Orlando - Convention Center - Universal Blvd open?
Extended Stay America - Orlando - Convention Center - Universal Blvd is open now. It will close tomorrow at 12:00 a.m.