This profile has been claimed by the business owner or representative.
Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room is big & quiet, free parking, lots of restaurants in the area. The bed is very firm, the sink faucet knob is broken, they gave us a different room bec. the lock wasn't working but instead of king size bed, they gave us 2 beds (single & queen), no hair dryer, small bathroom.
Business response:
Dear Annie, Thank you for staying with us. We are glad you enjoyed the spacious, quiet room and the convenient location with ample parking and nearby restaurants. However, we apologize for the issues with bed comfort and maintenance. We are addressing these concerns with our team to ensure prompt improvements. We also regret that the replacement room did not meet your expectations regarding bed size and bathroom amenities. Your comments are valuable, and we will use them to enhance our service. We look forward to the opportu... read more
The breakfast was a disappointment, there was nothing to take only coffee
Business response:
Dear Yanay,Thank you for staying with us and sharing your feedback. We regret that our complimentary breakfast did not meet your expectations, and we apologize for any inconvenience this may have caused. Your comments are valuable as they help us improve the guest experience. It was a pleasure hosting you, and we look forward to welcoming you back on your next visit.Sincerely,Hotel Management
Gracias
Business response:
Dear Juan, Thank you for your kind words! We are thrilled that you had a pleasant experience at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Management
It was OK
Business response:
Dear Kseniya,Thank you for sharing your feedback. We are pleased to hear that your stay was satisfactory. If there are specific aspects you feel could be improved, we would appreciate your insights. Your comments help us enhance our services and provide a better experience for all our guests. We look forward to the opportunity to welcome you back for an even more satisfying experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 3.4 star rating with 3,128 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.