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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
El hotel se ve bueno pero cuando uno reserva dice que tiene desayuno incluido y cuando tú llegas no es así solo te ofrecen café y granola para llevar. El personal de la recepción no está nunca en la recepción si necesitas algo tienes que esperar a que regrese de donde está para que te atienda no tiene buena atención
Business response:
Dear Yunet, Thank you for taking the time to share comments about your stay. We strive to deliver exceptional service consistently; therefore, we apologize you had a disappointing experience with us. Your concerns are being shared with the appropriate individuals, and we hope you will consider giving us another chance to provide you with the perfect stay you deserve.Sincerely,Hotel Management
Habitación limpia , lobby aceptable, en general buen hotel
Business response:
Dear Adline, Thank you for your review and wonderful comments about our hotel. We are very glad you found your room relaxing and comfortable. Fresh accommodations are the foundation for a great stay, and we are glad we could provide this for you. Thank you for staying at Extended Stay America. We hope you will be back to see us again soon.Sincerely,Hotel Management
Room was clean. Having kitchen is always added advantage. Utensils provided were in good condition.
Just an old hotel it seems… stuff was broken in the hotel room, old rusty iron, old bed, just felt like it needs an update. Also, it felt like the walls were very thin, we could hear the neighbors tv clearly which made it hard to sleep..
Business response:
Dear Sorina, We apologize for the inconvenience you experienced during your stay. Your feedback regarding the condition of the hotel room and the noise level is concerning, and we take it seriously. We are committed to providing a comfortable and enjoyable stay for all our guests and will address these issues promptly with our maintenance and management teams. Thank you for bringing these matters to our attention, and we hope to welcome you back in the future for an improved experience.Sincerely,Hotel Management
Fine stay for me, close to the parks which is the reason I chose this property. Definitely think the rooms could use an upgrade with things that are typically found in hotel rooms (hair dryer was old, no coffee machine) and the breakfast could definitely use an upgrade too. Right next door is a hotel that you can get a free hot breakfast with many more options than packaged muffins and granola bars.
Free parking. Check in was easy. Front desk was polite. Room was clean and roomy. It was quiet. Perfect for the price.
Business response:
Dear Alicia, Thank you for choosing Extended Stay America and for your excellent review. We're thrilled to read that you found our free parking convenient and that the check-in process was easy. It's also great to know that our front desk team was polite and that you found your room clean and quiet. We take pride in guests' satisfaction, so we are thrilled this was your experience. It was a true pleasure to have you as our guest, and we hope to see you again soon!Sincerely,Hotel Management
Highly recommend! It was perfect! My room had a kitchenette, couch, desk and bed! Perfect for my business trip!
The staff were very helpful but this is a very old and tired property in need of extensive refreshment.
Business response:
Dear JAMES, Thank you for your recent stay at our hotel. We are grateful for your acknowledgment of the excellent hospitality you received. We take pride in providing our guests with an exceptional stay. We will look into your concerns as we continually strive to ensure a flawless visit for every guest. Thank you again for sharing, and we hope to see you soon.Sincerely,Hotel Management
Extended Stay America - Orlando - Lake Buena Vista has a 4.3 star rating with 1,792 reviews.
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.