This profile has been claimed by the business owner or representative.
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
N/A
Business response:
Dear Petlyn, Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management
Tv didn’t work at all. 2 squatting girls sitting at entrance that didn’t belong. Older hotel needs some vamping. Floor coming up. Drain major slow. Bed was comfortable. Air was cool. Water wash hot. Price was fair in comparison to neighbor hotels. Large room. Good amount of towels. All and all for one night - fair. Next time I would opt another place. The staff was very friendly and kind.
Business response:
Dear Lisa, Thank you for choosing us and sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Your comments regarding the update needed in our hotel are greatly appreciated. We hope to have another o... read more
Improve the clining,the service is ever 14 days
Fridge had mold and dust, no sheets for sofa bed. Also, it needed to be vacuumed a bit better, lots of dirt and hair around the sofa bed.
Business response:
Dear Hector, Thank you for your feedback. We are sorry to read about your experience. Cleanliness is a top priority, and we regret that we missed the mark during your stay. Your comments are being shared with our team to ensure improvements. We appreciate your input and hope to have the opportunity to provide a more comfortable experience in the future.Sincerely,Hotel Management
Very near to Disney springs, Restaurants and other main attractions
Good stay
Business response:
Dear Chanel, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America; we hope to see you again soon. Sincerely,Hotel Management
Extended Stay America - Orlando - Lake Buena Vista has a 3.5 star rating with 2,884 reviews.
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.