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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decepcionante Lamento no tener el nombre de la mujer de gafas que nos atendió y que está en el turno de la noche que solucionó nuestras necesidades. Quiero darle las gracias a ella. Aparte de esto, la limpieza del hotel es mala, el lavamanos tiene moho, el baño en las paredes y puertas tiene moho. La cocina no tienen extractor, eso hace que cuando cocinas todo huela a comida, la ropa, la cama, el cuarto y te piden que abras las ventanas para airear la habitación y las ventanas solo se abren de 3 a 5 centímetros. Deberían ten... read more
Business response:
Dear Paula, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to provide you with a better stay in the future.Sincerely,Hotel Management
Would be willing to stay here again The only thing I wish was different that there was a better breakfast buffet
The night front desk staff was terrible
Business response:
Dear Elizabeth, Thank you for sharing your concerns with us. We are sorry about your experience with our front desk staff. Providing excellent service at all hours is essential to us, and we apologize for any inconvenience or dissatisfaction you encountered. Your feedback is invaluable, and we will address this issue with our team to ensure better service in the future. We appreciate you bringing this to our attention and hope to have the opportunity to regain your trust and provide you with a more positive experience during... read more
The lady at the front desk went above and beyond to help me with something!! She was the best. Rooms are very decent, clean, and have great size! My only complaint is the feel of the bed! If you like firm, you’ll be just fine. I felt like I was sleeping on concrete. I hope this helps someone bc I definitely wouldn’t have stayed if I knew the beds were so hard! Other than that, great place!!!
Business response:
Dear Brittany, Thank you for your valuable feedback. We are delighted to hear that our front desk staff provided exceptional service during your stay at Extended Stay America. We appreciate your compliments about our clean and spacious rooms. Your feedback regarding the firmness of the beds is important to us, and we will look into ways to improve our bedding options for guest comfort. We hope to have the opportunity to welcome you back and provide you with an even more comfortable stay in the future. Sincerely,Hotel Managem... read more
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 4.3 star rating with 1,824 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.