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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I am missing a hairdryer. And the Pool is closed, because of restoration.
Business response:
Dear Peter, We sincerely apologize for the inconvenience caused by the missing hairdryer and the temporary closure of our pool for restoration. Your comfort and satisfaction are important to us, and we regret any inconvenience this may have caused during your stay. Please know that we are working diligently to address these issues and ensure that necessary amenities are available for our guests. We appreciate your understanding and patience during this time. Should you choose to stay with us again, we are committed to provid... read more
I always enjoy staying here
My curtains didn't remain closed properly, The kitchen floor was filthy, The tv remote never worked, the shower takes forever to drain and there's nothing to keep the water in.nothingto.
Business response:
Dear Emma, Thank you very much for staying at our hotel. We consistently strive to uphold high standards of comfort and cleanliness for our guests. It is regrettable to learn that we did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. To ensure that we consistently meet and exceed our guests' expectations, we are actively addressing the issues with the relevant department. While we acknowledge that your recent experience did not align with your expectations, we remain hopeful for... read more
Decent stay, good location The room is spacious. The linens are clean. And, the AC works as it is supposed to, keeping the room cool. The staff are friendly and responsive. And, the location is very convenient, close to many attractions and restaurants.
Business response:
Dear Zhipeng, We are delighted you enjoyed your stay at Extended Stay America! It is wonderful that you found the room spacious, with clean linens and effective AC. Our team is dedicated to providing friendly and responsive service, and we are glad you appreciated our convenient location. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management
Good
Business response:
Dear Robson, We are thrilled you had a good experience at Extended Stay America! Providing excellent service is our priority, and we are delighted we met your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay soon.Sincerely,Hotel management
The staff was very friendly and it's very convenient to shopping areas.
Business response:
Dear Ada, Thank you for your positive feedback about Extended Stay America! We're delighted to hear that you found our staff friendly and enjoyed the convenience of our location near shopping areas. Providing excellent customer service and a convenient location are top priorities for us. We appreciate your patronage and look forward to welcoming you back in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 4.3 star rating with 1,785 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.