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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was clean, area was quiet, friendly staff. Just be aware that if you are looking for a pool, it is closed until further notice with no reopening date.
Great location, lacking otherwise Hotel looks nice from the outside and rooms looked decent at first glance but you can definitely tell its age. Wasn’t made aware that the pool was closed until I checked in which was a bummer since I had my daughter with me. The “grab and go” breakfast was severely lacking. We went to get breakfast around 8:30 and all there was was blueberry muffins, 2 packets of oatmeal, tea packets and coffee. The room was a nice size but there was no coffee maker…just a sign saying that if we needed any k... read more
Business response:
Dear Lori, Thank you for taking the time to share your experience with us. While we are glad you found our location convenient, we apologize for any disappointment caused by the pool closure and the breakfast selection. Your feedback about the room condition is concerning, and we will address it with our housekeeping team to ensure improvements are made. We strive to provide a comfortable and enjoyable experience for all our guests, and we regret falling short in your case. We sincerely hope to welcome you back for a more po... read more
This hotel was sufficient for our needs. Close to the Disney parks and outlet mall. The amenities were fine, no issues, but overall I would call it adequate.
Business response:
Dear Morgan, Thank you for sharing your feedback with us. We are glad our hotel met your needs during your Disney parks and outlet mall visit. While we are pleased that you found our amenities satisfactory, we regret if any aspects of your stay fell short of your expectations. Your comments are valuable to us as we continually strive to improve our services and enhance the guest experience. Should you choose to stay with us again in the future, we hope to exceed your expectations and provide you with a more enjoyable stay. T... read more
I am missing a hairdryer. And the Pool is closed, because of restoration.
Business response:
Dear Peter, We sincerely apologize for the inconvenience caused by the missing hairdryer and the temporary closure of our pool for restoration. Your comfort and satisfaction are important to us, and we regret any inconvenience this may have caused during your stay. Please know that we are working diligently to address these issues and ensure that necessary amenities are available for our guests. We appreciate your understanding and patience during this time. Should you choose to stay with us again, we are committed to provid... read more
I always enjoy staying here
My curtains didn't remain closed properly, The kitchen floor was filthy, The tv remote never worked, the shower takes forever to drain and there's nothing to keep the water in.nothingto.
Business response:
Dear Emma, Thank you very much for staying at our hotel. We consistently strive to uphold high standards of comfort and cleanliness for our guests. It is regrettable to learn that we did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. To ensure that we consistently meet and exceed our guests' expectations, we are actively addressing the issues with the relevant department. While we acknowledge that your recent experience did not align with your expectations, we remain hopeful for... read more
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 4.3 star rating with 1,800 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.