This profile has been claimed by the business owner or representative.
Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Value for money Nice specious room. Staff was professional. But the elevator was smelling fishy.
Business response:
Jalil, thank you for being our guest at Extended Stay America. We are glad you loved our clean rooms and friendly staff. However, we regret any inconvenience caused during your stay. We are delighted you included us in your travel plans and hope you will do so again. Sincerely, Hotel Management
Overall the room was nice however a few small things were a bit annoying. When you open the bathroom door hits the shower curtain. The shower was not great and in need of a plumber. Although a small kitchen is provided however there was not one cup/glass in the room. I was looking all over for a disposable plastic cup or anything I could use to gave a sip of water. I felt the room was overpriced. The only interaction with staff we had was at the front desk and she was very helpful and kind.
Business response:
Thank you for sharing your gracious review of Extended Stay America. We appreciate you for confirming you liked the service provided by one of our associates and that you had an overall restful stay. However, we regret the minor inconvenience you had. Kindly note, kitchenware for your suite is also available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to your suite. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Clean hotel, very good area. Very nice rooms with a little kitchen that makes it perfect.
Business response:
Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, spotless property, and well-equipped suites. We look forward to welcoming you back soon! Sincerely, Hotel Management
Cracked mirror, peeling rig from the wall frame. Only carbs for breakfast plus yogurt,
Business response:
Thank you for choosing to stay with us. We are sorry for the maintenance issue you had during your stay. We will share your concern with the appropriate team to fix it immediately. We also apologize for the disappointment you had with our grab-and-go breakfast offerings and regret the inconvenience it caused. We will make a note of your feedback as we plan any changes to our choices. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Man... read more
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 3.5 star rating with 2,889 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.