Extended Stay America - Orlando - Lake Buena Vista

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Christine, thank you for choosing us for your overnight stay. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Richard, thank you for your fantastic rating! We are pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management 

Business response:

Thank you for posting your kind review of Extended Stay America. It was a pleasure to read about the excellent service you received from our staff and that you had a restful visit. Our goal is to deliver great hospitality, and our staff enjoys hearing such wonderful feedback from our guests. We hope you will stay with us again the next time you visit Orlando. Sincerely, Hotel Management 

Business response:

Mike, thank you for your excellent review of Extended Stay America. We are pleased to know you had an overall enjoyable stay with us. We have made a note of your suggestions about the mirror as it helps us understand the expectations of our guests better. Thank you once more. We hope you are already planning another visit our way! Sincerely, Hotel Management 

Business response:

Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our location and kitchenette. However, we regret the inconvenience you experienced due to the lack of coffee-makers. We look forward to welcoming you back soon! Sincerely, Hotel Management