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Extended Stay America - Orlando - Lake Buena Vista

3.5
  • Hotels
  • Orlando, FL

About this business

HospitalityHotels

Location details

8100 Palm Pkwy., Orlando, FL, 32836, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.52,889 reviews
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J.Ros's profile image
J.Ros 
6 years ago

Excellelent locstion, near themes parks and attractions. 

Business response:

Thank you very much for writing such a wonderful review of our hotel. We also want to thank you for mentioning our convenient location near the theme park. We receive many positive comments about our location so we are glad this helped to make your stay at the Extended Stay America a great one. We appreciate your business and we look forward to seeing you again. Sincerely, Hotel Management 

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Tracy 
6 years ago

Just ok Just not a great hotel as you have to ask for cups , silverware etc ..and it was a suite with kitchen . Friendly desk attendant but the rest was a 5 out of 10 

Business response:

Tracy, thank you for being our guest. We are pleased overall you enjoyed your stay and liked our friendly service. However, we are sorry for any inconvenience you had while here. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

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Anonymous 
6 years ago
Anonymous's profile image
Anonymous 
6 years ago

Friendly staff and very close to SeaWorld and aquatica 

Business response:

Thank you for reviewing your stay at Extended Stay America. We are glad you loved our friendly staff and that our convenient location close to SeaWorld and Aquatica was perfect for your needs. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

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Anonymous 
6 years ago

Staff was friendly, room was just right being that we only needed it to sleep in. 

Business response:

Thank you for choosing Extended Stay America for your recent stay. We are delighted that you enjoyed your accommodations and the service provided by our friendly staff. It was a pleasure hosting you and please return for a second visit soon! Sincerely, Hotel Management 

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Anonymous 
6 years ago
Anonymous's profile image
Anonymous 
6 years ago
Tiffany's profile image
Tiffany 
6 years ago

Don’t bother Hotel was very run down and smelled like someone sprayed cheap body spray everywhere which gave me a migraine. 

Business response:

Tiffany, thank you for staying with us. We are sorry for the odor you experienced and regret the inconvenience it caused. We will share your concerns with the housekeeping team to ensure a better experience going forward. Your concerns regarding the update of our property will be shared with the appropriate individuals in our organization as we begin formulating plans for future renovations. We are committed to providing outstanding service, and we hope you will give us another opportunity to prove that to you. Sincerely, Ho... read more

Steve's profile image
Steve 
6 years ago

This place needs some polishing up This hotel needs a serious rehab. I can understand having to ask for kitchen supplies (people will steal anything) but there wasn't an in room coffee pot or even a stopper for the bathtub. Not sure how anyone that wanted to could take a bath. The carpeting was old and stained in areas.There were bugs but thankfully not in the bed. The staff did offer to treat the room the day I told them, but I know what happens when professionals spray. ALL the bugs come out and seek safety in what hasn't ... read more

Business response:

Steve, thank you for being our guest. We are sorry for the bugs you encountered in your room and regret your visit was not a pleasant one. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. We are also sorry for the service delivered by our housekeeping team. We have taken note of your feedback and have shared it with them to be more diligent in their efforts going forward. We would like to share that the kitchenware is available at the ... read more

Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista

How is Extended Stay America - Orlando - Lake Buena Vista rated?

Extended Stay America - Orlando - Lake Buena Vista has a 3.5 star rating with 2,889 reviews. 

When is Extended Stay America - Orlando - Lake Buena Vista open?

Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.