Extended Stay America - Orlando - Maitland - Summit Tower Blvd

Business response:

Keyla, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Addi, thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We are also delighted to read you were pleased with our modern decor and clean accommodations. We hope you will visit again the next time you are in our area. Sincerely, Hotel Management 

Business response:

Jesus, it was a pleasure receiving your amazing rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Jesus, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Kristen, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Jasna, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Glenn, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We appreciate your nice rating and are glad you were pleased with most aspects of our hotel. However, we regret the service issues you encountered. Your feedback has been shared with our team to ensure we are diligent in our efforts moving forward. We hope to welcome you back soon for a better experience. Sincerely, Hotel Management 

Business response:

Roberto, thank you for taking the time to review your stay at Extended Stay America. We are happy to read our front office associates delivered nothing but excellent service and made for a great impression of our hospitality. Your generous rating is appreciated, and we look forward to hosting you again. Sincerely, Hotel Management