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Extended Stay America - Orlando - Maitland - Summit Tower Blvd
- Hotels
- Orlando, FL
About this business
Location details
1951 Summit Tower Blvd., Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Amazing Check in was fast & easy. The hotel didn’t charge my card for a deposit. They also served breakfast. Overall very pleased with the cleanliness and professionalism. Would definitely recommend anyone to book with them.
I was there very briefly but I found it clean, well maintained and easily available staff. Quiet area though surrounding roads are not pedestrian-friendly.
Business response:
Matthew, thank you for sharing your review of Extended Stay America. We are delighted you loved our well-maintained property and the service provided by our associates. It is truly our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. We appreciate your feedback and look forward to hosting you again soon. Sincerely, Hotel Management
The availability of the staff to assist their guests. The property is conveniently located across a chick fil’A & a gas station in addition to it being not too far from the airport and other locations. I love these!
The first room we were in had a tub drain that was almost rusted through. And the recliner chair was tattered and torn. Then upon trying to cook realized the stove did not work and had to change rooms at that time. The room we changed into also had a rusted and delaminated tub but at least the stove worked. I have stayed at extended stays before and haven’t felt like we were in a motel six but this time it definitely did not feel as updated and comforting
Business response:
Avery, thank you for choosing to stay at our hotel and sharing your experience. We apologize for the maintenance issues you encountered during your visit. We will share your comments appropriately as we strive to enhance our guest experience. We are grateful for your patience, and we hope you will consider a return visit so that we can make it up to you. Sincerely, Hotel Management
Staff was friendly! Room was clean on surface butt old and lots of stains. Bathtub was full of stains. No coffee, tiny TV, I would not stay there again. Especially high rate of $120 for low end hotel room.
Business response:
Donna, thank you for your feedback. We are glad to read you had an overall pleasant visit and liked the service provided by our staff. However, we apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again. Sincerely, Hotel Management
Very outdated - rooms and hallways smelled like stale cigarette smoke, bathroom counter top needs replaced, kitchenette is very worn out. Definitely not worth the amount paid per night. Rooms were clean. My toilet wouldn’t flush in the mornings.
Business response:
Kailee, thank you for being our guest. We are sorry we did not provide the value you were hoping for and that we did not meet your expectations. We are also disappointed you were not satisfied with the condition of your suite. We have noted your comment, and we will share it with the appropriate individuals for future modernization plans for our accommodations. We are also sorry for the maintenance issue you encountered in the bathroom. Please be assured we will address this with the appropriate team to take the necessary ac... read more
Frequently asked questions about Extended Stay America - Orlando - Maitland - Summit Tower Blvd
How is Extended Stay America - Orlando - Maitland - Summit Tower Blvd rated?
Extended Stay America - Orlando - Maitland - Summit Tower Blvd has a 3.2 star rating with 2,761 reviews.
When is Extended Stay America - Orlando - Maitland - Summit Tower Blvd open?
Extended Stay America - Orlando - Maitland - Summit Tower Blvd is open now. It will close tomorrow at 12:00 a.m.