This profile has been claimed by the business owner or representative.
Extended Stay America - Orlando - Maitland - Summit Tower Blvd
- Hotels
- Orlando, FL
About this business
Location details
1951 Summit Tower Blvd., Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I love it there no problem we are good
Business response:
Dear Tammikia, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and were pleased with our staff's exceptional service. We work hard to provide high service levels, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon.Sincerely,Hotel Management
Not a good first impression There was nobody at the front desk for about 10 minutes and no luggage carrier. The trash outside the front door was was full and all over the ground.
Business response:
Dear Timothy H, thank you for your honest evaluation. We are deeply sorry that our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up and resolve everything to your total satisfaction; therefore, we are disappointed this was not your experience. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We hope you will allow ... read more
Amazing Check in was fast & easy. The hotel didn’t charge my card for a deposit. They also served breakfast. Overall very pleased with the cleanliness and professionalism. Would definitely recommend anyone to book with them.
Very outdated - rooms and hallways smelled like stale cigarette smoke, bathroom counter top needs replaced, kitchenette is very worn out. Definitely not worth the amount paid per night. Rooms were clean. My toilet wouldn’t flush in the mornings.
Business response:
Kailee, thank you for being our guest. We are sorry we did not provide the value you were hoping for and that we did not meet your expectations. We are also disappointed you were not satisfied with the condition of your suite. We have noted your comment, and we will share it with the appropriate individuals for future modernization plans for our accommodations. We are also sorry for the maintenance issue you encountered in the bathroom. Please be assured we will address this with the appropriate team to take the necessary ac... read more
Frequently asked questions about Extended Stay America - Orlando - Maitland - Summit Tower Blvd
How is Extended Stay America - Orlando - Maitland - Summit Tower Blvd rated?
Extended Stay America - Orlando - Maitland - Summit Tower Blvd has a 3.2 star rating with 2,797 reviews.
When is Extended Stay America - Orlando - Maitland - Summit Tower Blvd open?
Extended Stay America - Orlando - Maitland - Summit Tower Blvd is open now. It will close tomorrow at 12:00 a.m.