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Extended Stay America - Orlando - Maitland - Summit Tower Blvd
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1951 Summit Tower Blvd., Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pull out sofa was broke ... something was sprayed all over the kitchen cabinets...no extra pillows or blankets. Very noisy other guests all night long.
Business response:
Melissa, thank you for your review. We apologize for not living up to our commitment to clean, fresh, well-maintained accommodations during your visit and regret the inconvenience it caused. We are working with our housekeeping and maintenance teams so that they are more diligent going forward. Please know, extra pillows and blankets are available at the front desk upon request. Also, we are sorry for the inconvenience you faced due to the noise from other guests. We wish we had the opportunity to address the issue while you... read more
The building is just fine. Nice pool, although it is located right next to a highway and doesn't have a privacy fence between the pool and the highway.. Landscaping around the building is nice. Inside the building, everything is nice and clean. The only complaint I have about my room (Room 366), is that on the inside of the microwave oven door, there was a rust spot about an inch long at the bottom of the door. And you know, rust and food don't make a good mix. So this microwave absolutely needs to be replaced.
Business response:
Mike, thank you for sharing the details of your experience at Extended Stay America. We are glad you had a pleasant time roaming our hotel’s premises. That being said, we have acknowledged the issues with the microwave in your room and will inform the appropriate team to take necessary measures. We hope you will be coming here again. Sincerely, Hotel Management
Not the best.. Checked me into a room covered in beer cans. I get it can happen, the confusion with something being cleaned or not but it’s an inconvenience. We were put in a clean room. The accommodations were acceptable- I knew what I was getting. It’s fine. This is not a nice hotel for families this place seems more for random business travelers or people that need to stay longer. I wouldn’t stay there again unless I had to bring my dogs because they only charge $25.
Business response:
Rebecca, thank you for being our guest. We apologize for the inconvenience you had in your initial room at check-in. Your feedback is noted, and we assure you to improve our service delivery. We are sorry for not meeting your expectations for a perfect stay. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
The view from my room and I will refer other person.the staff is excellent very pleasant i spend a good time breakfast only need to change.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked the beautiful view from your room and our courteous associates. Reviews like yours encourage the team to keep up the good work. We appreciate your recommendation and hope you will revisit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Maitland - Summit Tower Blvd
How is Extended Stay America - Orlando - Maitland - Summit Tower Blvd rated?
Extended Stay America - Orlando - Maitland - Summit Tower Blvd has a 4.3 star rating with 1,687 reviews.
When is Extended Stay America - Orlando - Maitland - Summit Tower Blvd open?
Extended Stay America - Orlando - Maitland - Summit Tower Blvd is open now. It will close tomorrow at 12:00 a.m.