Extended Stay America - Orlando - Maitland - Summit Tower Blvd

Business response:

Thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Heidy, thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. It was a pleasure serving you, and we hope the positive aspects of your visit will bring you back to us in the future. Sincerely, Hotel Management 

Business response:

Muhammad, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

John, thank you for being our guest. We apologize for the odor you encountered. Your feedback will be shared with the housekeeping team for review and action. Also, we are sorry for your disappointment with our kitchenware policy. We hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management 

Business response:

Ericka, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Reshonda, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Mikee, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management 

Business response:

Gulanda, thank you for your kind review of the Extended Stay America. We were thrilled to read how much you enjoyed your stay, specifically due to the great service provided by Lori. We are fortunate to have a team that comes to work every day with a "can do" attitude. We appreciate your business and your feedback we hope to welcome you back soon for another great stay. Sincerely, Hotel Management 

Business response:

Gulanda, we appreciate your terrific review of Extended Stay America. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your comments to Lori! Thank you also for recommending us to future guests! We hope to see you again soon. Sincerely, Hotel Management