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Extended Stay America - Orlando - Maitland - Summit Tower Blvd
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1951 Summit Tower Blvd., Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not the best.. Checked me into a room covered in beer cans. I get it can happen, the confusion with something being cleaned or not but it’s an inconvenience. We were put in a clean room. The accommodations were acceptable- I knew what I was getting. It’s fine. This is not a nice hotel for families this place seems more for random business travelers or people that need to stay longer. I wouldn’t stay there again unless I had to bring my dogs because they only charge $25.
Business response:
Rebecca, thank you for being our guest. We apologize for the inconvenience you had in your initial room at check-in. Your feedback is noted, and we assure you to improve our service delivery. We are sorry for not meeting your expectations for a perfect stay. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
The view from my room and I will refer other person.the staff is excellent very pleasant i spend a good time breakfast only need to change.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked the beautiful view from your room and our courteous associates. Reviews like yours encourage the team to keep up the good work. We appreciate your recommendation and hope you will revisit us. Sincerely, Hotel Management
They had pots and pans to loan you to cook with. The lamp by the couch was not working and it was dark in that corner of the room. The cleaning lady was rude but wveryone at feont desk was always nice. Wish they had a real breakfast they only had coffee and muffins and granola bars.
Business response:
Thank you for being our guest. We are delighted you had an overall comfortable stay with us and that you liked the service provided by our team at the front desk. However, we are sorry for not meeting some of your expectations. Your concerns about the behavior of one of our housekeeping associates and our grab-and-go breakfast will help us improve our future guests' experience. It was a pleasure hosting you, and we hope to host you on your next trip to our area. Sincerely, Hotel Management
It was very good gor a business stay. I was at work mist of the day, so this was a good option.
Business response:
Thank you for the positive feedback of your stay while you were here during your business trip. It is a delight knowing your visit with us was a pleasant one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Likes: Service was great! Dislikes: Pool closes at 6 and the lounge area microwave was filthy. Someone over cooked something and had left it in there not cleaning it up! Looks like oatmeal from earlier that morning and we checked in later that evening.
Business response:
Thank you for the feedback. Although you liked the service provided by our staff, we are sorry for the difficulties you experienced in your room. Your feedback regarding the cleanliness will be shared with our team so that they will be more diligent in their work. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Very nice Clean, pleasant, easy access.
Business response:
Thank you for reviewing your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Maitland - Summit Tower Blvd
How is Extended Stay America - Orlando - Maitland - Summit Tower Blvd rated?
Extended Stay America - Orlando - Maitland - Summit Tower Blvd has a 4.3 star rating with 1,711 reviews.
When is Extended Stay America - Orlando - Maitland - Summit Tower Blvd open?
Extended Stay America - Orlando - Maitland - Summit Tower Blvd is open now. It will close tomorrow at 12:00 a.m.