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Extended Stay America - Orlando - Maitland - Summit Tower Blvd
- Hotels
- Orlando, FL
About this business
Location details
1951 Summit Tower Blvd., Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
OK for short business trip to Orlando Shared room with my mother and brother-in-law. Bathroom was not equipped for three persons. Dishwasher leaked and there was no way to wash dishes. Stove burner did not work. Continental breakfast was very sparse (coffee/tea/chocolate milk; granola bars and microwave oatmeal - no juice or fruit). Location was convenient as there is a 7-Eleven and Wendy's across the street. Close to main roads and safe, pleasant neighbourhood
Business response:
Vincent, thanks for staying with us. We are happy to read you liked our convenient location and that you had an overall pleasant stay. However, we are sorry you were unhappy with breakfast choices and regret the inconvenience caused. Your comments regarding breakfast specifics have been shared with our Brand Leaders to assist them when determining new offerings for future implementation. Thanks for being our guest, and we hope to welcome you back for enjoying a much better visit. Sincerely, Hotel Management
No breakfast The promised continental breakfast was only coffee and tea, microwave oatmeal and granola bars. Very disappointing. And dishwasher leaked, and stove burner was faulty. Room was nice and neighbourhood.
Business response:
Vince, thank you for staying at our hotel. We are happy to know you were pleased with your room and that you had an overall nice stay. However, we are sorry our breakfast choices were not up to your liking. We have shared your comment with our concerned team members as we plan any changes to our grab-and-go breakfast. It was a pleasure having you as our guest, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Not impressed Room was very tiny for a suite. The hallway had a not so clean smell to it. Breakfast is over very early so I missed it.
Business response:
Mercedes, thank you for staying with us and for taking the time to post your review. We apologize for the cleanliness issues you experienced in your room and regret the inconvenience this caused. We are working with our housekeeping team to tighten the procedures and ensure we deliver a superb stay every time. Your concern in regard to breakfast have also been shared with the brand leaders to assist them when determining new offerings for future implementation. We hope you will visit us soon so that we can have another chanc... read more
Location is bit odd!!! but overall "Ok" experience Rooms and staff were ok. Nothing much to expect!!!! we stayed for one day and is ok for one day stay.
Business response:
Satyajeet, thank you for your review. We are glad to read our courteous service and your room was to your satisfaction. That being said, we are sorry if any inconvenience was caused while you were here. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Uncomfortable bed but friendly staff and clean The bed was very uncomfortable and the sheets were scratchy. I wouldn't recommend because this left us very tired the next day. If sleeping isn't a priority, then this is a decent stay.
Business response:
Thank you for staying with us. We are happy to read you liked the service offered by our staff and that you had an overall nice stay with us. However, we are sorry for the issues you experienced while here and regret the inconvenience caused. Your concerns have been shared with our concerned teams to improve our service and facilities moving forward. We hope you will give us another chance to provide you with a better visit the next time your travels bring you back. Sincerely, Hotel Management
MY WEEKLY TRIP AT ONE OF THIS HOTELS ALWAYS STAYING IN ONE OF THE EXTENDED HOTELS, TWICE, TIME TO CHANGE
Business response:
Thank you for choosing to stay at our hotel once again. We are pleased to know you were comfortable here and were impressed with most aspects of our hotel. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back soon! Sincerely, Hotel Management
Indian bazaar ... Curried Goat everywhere.. Place is run by folks whom seem to think India bazaar is an acceptable motif. Place smelled terribly of curry and such. Rooms were apparently self service. Had to go exchange towels, go down for toilet paper, garbage bags, garbage can, tissues and cups as they don't service rooms daily.. So you need to source your own needs. A class on standards in America would suit people well. Free continental breakfast was instant coffee and granola bars.. Not exactly what you' d expect. When t... read more
Business response:
Joseph, thank you for staying with us and for your feedback. We are disappointed our hotel and amenities were not to your expectations and that our staff missed to explain our hotel policy upon check-in. Since we are an extended stay, where our guests prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Your review is appreciated, and we hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hot... read more
Disappointed The room wasn't clean enough and the dish washer were extremely nasty that turned me off badly. When I open it I was ready to leave. And the breakfast wasn't nothing but a cup of coffee and a granola bar I think that was sad when u pay $91 dollars a night
Business response:
Scott, thanks for being our guest. Although you liked certain aspects of our hotel, we apologize for not meeting your expectations for an exceptional stay. Your feedback regarding your room and the dishwasher are shared with the concerned teams to review and action. Also, your concerns regarding our breakfast offerings will be discussed with our Brand Leaders when updating our selections. We urge you to choose us again, as we are confident you’ll have a better stay on your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Maitland - Summit Tower Blvd
How is Extended Stay America - Orlando - Maitland - Summit Tower Blvd rated?
Extended Stay America - Orlando - Maitland - Summit Tower Blvd has a 3.2 star rating with 2,761 reviews.
When is Extended Stay America - Orlando - Maitland - Summit Tower Blvd open?
Extended Stay America - Orlando - Maitland - Summit Tower Blvd is open now. It will close tomorrow at 12:00 a.m.