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Extended Stay America - Orlando - Southpark - Commodity Circle
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8687 Commodity Cir., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There were roaches around the sink and stove area (I killed at least 3). The bathroom wall tiles were dirty , especially in the joints. The bed was comfortable. The grounds and building were in good condition.
Business response:
Please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been serviced. We will revisit our deep cleaning program so that we can provide a much better experience in the future. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great staff members who were pleasant and attentive. I will definitely be staying again.
Business response:
Thank you for posting your comments online. It is a delight to know you were treated extremely well by our staff and their friendly service made for a memorable experience. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
The staff was amazing!!!! Super sweet front desk ladies. I really liked that they provided pots, pans and tableware. The room was a bit run down and several things while still functional were cracked or broken. The lobby was nice and decorated for Christmas. The only thing was that there was a strange smell in the hallway before we got to our room.
Business response:
Thank you for evaluating your stay with us. We are glad to know you were impressed with our associates and that you also enjoyed our hotel amenities. We appreciate your feedback and look forward to your next visit at Extended Stay America. Sincerely, Hotel Management
After cancelling a reservation at Town Suites for the must disgusting room ever, I found Extended Stay America in Google. I was lucky to find a room here as it was late on Friday Night. Front desk lady, Selam, was very courteous and friendly. She definitely went the extra mile with her customer service skills. Breakfast could use some improvement. There was oatmeal bags, but no bowls or spoons to prepare one. There was nobody checking on items that were needed or used. I had to go to the front desk to ask for a spoon.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you were so impressed with the service delivered by Selam and had a nice time with us. We will share your kind compliments with her for doing a great job. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are devoted to providing outstanding service and accommodations, so we are happy to know we met your expectations. Thank you for taking the time to share your wonderful rating. We look forward to your return visit. Sincerely, Hotel Management
Excelent costumer services, great staff but the hotel is old.
Business response:
Thank you for being our ge\uest. We are happy to know you were impressed with our associates and that you had a pleasant time with us. However, we are sorry we missed meeting some of our expectations. We hope to have another opportunity to welcome you back soon for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Southpark - Commodity Circle
How is Extended Stay America - Orlando - Southpark - Commodity Circle rated?
Extended Stay America - Orlando - Southpark - Commodity Circle has a 4.3 star rating with 1,418 reviews.
When is Extended Stay America - Orlando - Southpark - Commodity Circle open?
Extended Stay America - Orlando - Southpark - Commodity Circle is open now. It will close tomorrow at 12:00 a.m.