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Extended Stay America - Orlando - Southpark - Commodity Circle
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8687 Commodity Cir., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk representative name Salem was very pleasant, courteous and great customer skills. She made me feel really comfortable by accommodating all my needs. I will definitely go back there.
Business response:
We are flattered by your very kind review of Extended Stay America. Team members like Salem are a perfect example of the passionate and dedicated spirit of service that we value. We are delighted that our caring hospitality really s stood out. Thank you for staying with us and we look forward to welcoming you back soon. Sincerely, Hotel Management
Check in was great the staff was very nice. I stayed in a king suite with living room and I must say it was very nice. There were only two problems the first being that on the day we checked in the light switch wasn't working in the bathroom. No big deal but, maintenance took a long time to come but when they did the light still was working then it would not working. A little annoying. Second problem was the hallway had a foul smell. No smell inside the room though. Do not expect a hot breakfast just some grab and go stuff. ... read more
Business response:
Nikki, thank you for reviewing your stay at Extended Stay America. We're glad to know you were impressed with the service provided by our associates and that you liked your well-appointed room. However, we're sorry for the inconvenience you mentioned. We have discussed your feedback with our team in order to be more diligent with our efforts moving forward. We appreciate your business and hope to see you again on your next visit to Orlando. Sincerely, Hotel Management
Breakfast was lackluster.coffee and front desk staff were great
Business response:
Thank you for choosing Extended Stay America. We're glad to know you were impressed with the service provided by our associates, but we're sorry our grab-and-go breakfast was not to your liking. We have made a note of your feedback as we plan any changes to our selections. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
There are no dishes in room. No maid service only once a week. You can get dishes went to get them told me to come back in 4 hours! Rooms are comfortable roomy, they were clean
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you enjoyed your accommodations and had a pleasant time with us. We appreciate your feedback and look forward to seeing you back soon. Sincerely, Hotel Management
Good Good
Business response:
Moris, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
There were roaches around the sink and stove area (I killed at least 3). The bathroom wall tiles were dirty , especially in the joints. The bed was comfortable. The grounds and building were in good condition.
Business response:
Please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been serviced. We will revisit our deep cleaning program so that we can provide a much better experience in the future. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great staff members who were pleasant and attentive. I will definitely be staying again.
Business response:
Thank you for posting your comments online. It is a delight to know you were treated extremely well by our staff and their friendly service made for a memorable experience. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Southpark - Commodity Circle
How is Extended Stay America - Orlando - Southpark - Commodity Circle rated?
Extended Stay America - Orlando - Southpark - Commodity Circle has a 4.3 star rating with 1,466 reviews.
When is Extended Stay America - Orlando - Southpark - Commodity Circle open?
Extended Stay America - Orlando - Southpark - Commodity Circle is open now. It will close tomorrow at 12:00 a.m.