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Extended Stay America - Orlando - Southpark - Commodity Circle
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8687 Commodity Cir., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was ok, it was just the musky smell that bothered me. The staff was very helpful and the room was clean just the smell.
Business response:
Leila, thank you for choosing to stay with us. We are happy you liked the cleanliness of your room and our friendly associates. However, I am sorry the smell compromised your stay and have shared your feedback with my housekeeping team. We loved having you here and hope to have the opportunity to welcome you again soon. Sincerely, General Manager
Hotel for Work I stayed here for work and the room was spacious and close to the activity around international drive. I have stayed in cleaner areas, but for the price I paid it wasn't too bad.
Business response:
Diane, thank you for including Extended Stay America - Orlando - Southpark - Commodity Circle in your travel plans. We are pleased to know you liked the spaciousness of your room and that our location was ideal for your needs. We loved serving you and hope you will come and see us again soon. Sincerely, General Manager
Business response:
Lori, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Orlando - Southpark - Commodity Circle. Sincerely, General Manager
It was OK For the price. The room smelled musty like moth balls. Fortunately we weren't in the room much. It's was just ok.
Business response:
Thank you for being a guest at our hotel. We are pleased to know you had a pleasant stay. However, I am sorry for the housekeeping issue you encountered during your visit and regret the inconvenience it caused. I have shared your concerns with the concerned team to ensure no future guest experiences the same. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
Value Staff weren't on the same pg about chk out. No toilet paper in room. Only one face washcloth. Had to keep going down to get more stuff.
Business response:
Ginger, I apologize for the service issues you experienced during your stay. Although we make every effort to provide a clean, comfortable room and an outstanding guest experience, sometimes we fall short. I have shared your review with my team members so appropriate steps can be taken. We hope you will consider giving us another opportunity in the future so we can provide you with the superior hospitality that you should always expect from us. Sincerely, General Manager
Room booked with 2 beds not available at check-in We booked a suite with 2 beds because there were 3 of us. When we arrived we were told that rooms with two beds were sold out but we could be "upgraded" to an executive suite with a king bed and a pullout couch. The couch was so uncomfortable that all 3 of us ended up sharing the king bed.
Business response:
Kelsey, thanks for the candid feedback. We are glad you liked our service and that our location was perfect for your needs. That being said, I am so sorry you didn't have a restful night sleep and our beds were to blame. Quality, comfort, and cleanliness are central to what we provide our guests, and I am so sorry this wasn't the case with your stay. We appreciate your business and hope you will come and visit with us again. Sincerely, General Manager
Good location My experience was good in terms of room. However the breakfast is a joke, don't think it is a continental breakfast. It is nothing more than coffee, orange, moffins and that's it. Also recollection of garbages happens during rush hours, I mean, during the morning . If you have no more option stay there. You can find something better for the same price.
Business response:
Thank you for being our guest and for your review. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We also apologize for the inconvenience you experienced while you were here. Your feedback is valuable to us as we continually improve our service and facilities. We hope you will allow us another opportunity to serve you better in the future. Sincerely, General Manager
Inconsiderate Guests and no late night management This was a very nice, up to date, and clean hotel. Upon arrival I was allowed to check in early which was a plus. My room was accommodated with a full kitchenette. The only complaints I have is that I didn't get a good night's rest before having to attend my daughter's competition bright and early the next morning due to inconsiderate people in the room next door. They were So LOUD that it woke us up out or sleep about 5 times. I thought they were outside my window. I called ... read more
Business response:
Thank you for sharing your feedback. Although, you liked your well appointed room, the situation you described regarding the noise is truly regrettable. On rare occasions we have guests who do not adhere to the property rules concerning noise, resulting in disrupted sleep and annoyance for all those in the immediate vicinity. We are terribly sorry you had an uncomfortable night and hope you will give us a chance to serve you better in the future. Sincerely, General Manager
Great location Good accommodation but the kitchen set up should remain in the room without requesting it.
Business response:
Phil, thank you for your stay and your feedback. We are pleased you had an overall nice visit. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them upon request. It was our pleasure having you as our guest, and we hope to see you again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Orlando - Southpark - Commodity Circle
How is Extended Stay America - Orlando - Southpark - Commodity Circle rated?
Extended Stay America - Orlando - Southpark - Commodity Circle has a 4.3 star rating with 1,418 reviews.
When is Extended Stay America - Orlando - Southpark - Commodity Circle open?
Extended Stay America - Orlando - Southpark - Commodity Circle is open now. It will close tomorrow at 12:00 a.m.