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Extended Stay America - Palm Springs - Airport
- Hotels
- Palm Springs, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1400 E. Tahquitz Canyon Way, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
First take like 20 min for check in , when I get to my room in the cabinet was a tool bag full of food. And like this item many more
Business response:
Dear Paulo C, Thank you for the feedback about your stay at our hotel. We strive to provide our guests with all the comforts of home; therefore, we are disappointed to hear we did not meet your expectations. Please accept our apologies, as we never meant to disappoint our guests. Your comments will help us as we continually improve our guests' experience. We appreciate you being our guest and hope you give us another chance to provide you with the outstanding stay you deserve. Sincerely,Hotel Management
It was good
Business response:
Dear Noel, We appreciate you choosing Extended Stay America and are thrilled you enjoyed your stay. Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts. We hope to have the opportunity to welcome you back in the future. Sincerely,Hotel Management
Wouldn’t Recommend Room smelled trash in the stairways parking lot had cars being worked on for multiple days
Business response:
Dear James, We appreciate you bringing these concerns to our attention, and we hope you will accept our sincere apologies for any housekeeping oversight in your room. Your comments will be shared with our team to ensure this is not repeated. Thank you for being our guest; we invite you to come back and stay with us the next time you are in our area.Sincerely,Hotel Management
The building and the area look nice on arrival. The corridor carpet, the furnitures, contrast with the exteriors and would definitely need some refresh. We enjoyed the kitchen in the room. The pool water had a kind of hazy water which demonstrates the lack of maintenance. Cigarette butts and alcohol around the pool is not ideal for a family with kids. Breakfast included is a very basic cafe and snack bars. For the price, you have what you pay for but don’t have high expectations.
The property itself was nice however there were cigarette butts and trash in hallways, at the exits, there were empty beer cases on the outside exits of the premises, our keys cards didn't work, druggy and other unsavory people on the grounds yelling at fighting with other guests, VERY loud occupants and dogs barking with a very frustrated front desk person that needed help and wasn't getting any from the manager when she desperately asked for assistance over the phone while in my presence. It was a reallly bad experience ..... read more
Business response:
Dear Tammy, Thank you for choosing us and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. Our front desk team is available 24 x 7 to help you when made aware of the situation. Allow us to discuss the matter with them so that it is corrected. Please revisit us and give us another chance to provide you with the hospitality and comfortable hotel experience you deserve. Sincerely,H... read more
Front desk is very friendly and super helpful. Got us registered and settled in quickly.
The pool was shut down
Business response:
Dear kevin, Thank you for reviewing your experience with us. We regret any inconvenience and frustration caused by the temporary closing of the pool. Apart from this instance, we hope the rest of your stay was pleasant. We value our guest's feedback as we continually strive to grow and improve our guest services. We hope to provide you with a better impression the next time.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Palm Springs - Airport
How is Extended Stay America - Palm Springs - Airport rated?
Extended Stay America - Palm Springs - Airport has a 4.1 star rating with 1,353 reviews.
When is Extended Stay America - Palm Springs - Airport open?
Extended Stay America - Palm Springs - Airport is open now. It will close tomorrow at 12:00 a.m.