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Extended Stay America - Palm Springs - Airport
- Hotels
- Palm Springs, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1400 E. Tahquitz Canyon Way, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bed was broken. Room was falling apart. You had to ask for shampoo
Business response:
Dear Jessica, Thank you for your feedback. We are sorry for the inconvenience caused in your room on arrival. We have strict quality control standards to prevent a situation like yours, but the cleanliness and room conditions you described are unacceptable and not representative of our quality standards. We will address this, and our housekeeping team will review the room. Further, we will instruct them to double-check the rooms before delivering them to the guest. Please feel free to reach out to us directly for further ass... read more
We won’t book this hotel again Our stay was just ok, the fridge in the room made a noise about every hour sometimes it would get annoying but since we where not in the room all day just more at night to sleep we didn’t complain also they have a terrible problem with the keys getting deactivated we had to go get them programmed several times 😏
Business response:
Dear Teresa, Thank you for choosing us. It is glad that you had a pleasant stay. However, we are sorry for the difficulties caused by the room's air conditioner. Also, we apologize for the inconvenience you experienced with your room key during your stay. Your comfort and convenience are important to us, and we are disappointed for the disruption this may have caused. We will review this issue with our team to ensure smoother key card operations in the future; we are very grateful for your patience. Please return, and we pro... read more
Mycket fint & bra hotell. Dock vore en bättre & mer innehållsrik frukost önskvärt.
Mr. Bourne I Immediately walk in the lobby I notice how dirty the floor was, it was filthy the receptionist was very unprofessional while checking me having a yelling conversation with someone else in a room behind her, she had to yell at him several time telling him she checking a guest in, finally got to room 236 and one the bed were broken, plus they were absolutely no kitchen ware, no plates, spoon, fork, or glasses, I have stayed at many extended Stay before and they always have these amenities, I got the impression may... read more
Business response:
Dear David, Thank you for reviewing the recent visit. Please accept our apologies for not providing you a relaxed and comfortable time. Our front desk team can help you with such concerns while with us. Please never hesitate to speak to them. We hope you will give us another chance to prove that we are committed to providing outstanding hospitality to every guest. We hope to see you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Palm Springs - Airport
How is Extended Stay America - Palm Springs - Airport rated?
Extended Stay America - Palm Springs - Airport has a 4.1 star rating with 1,353 reviews.
When is Extended Stay America - Palm Springs - Airport open?
Extended Stay America - Palm Springs - Airport is open now. It will close tomorrow at 12:00 a.m.