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Extended Stay America - Palm Springs - Airport
- Hotels
- Palm Springs, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1400 E. Tahquitz Canyon Way, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wasn’t impressed. There’s no daily maid service. The lobby receptionist was not around for 20 mins when we checked in.
Business response:
Shaun, thank you for your comments and review of your visit to our hotel. We are glad you enjoyed your overall time with us. However, we apologize we did not fully meet your expectation during your stay. Our goal is to provide the highest customer service, and we continually strive to improve our efforts. We have addressed your concerns with the staff, and we would love the opportunity to welcome you back soon for a flawless stay. Sincerely, Hotel Management
Location was good. Staff was nice. Property was rundown and furniture was cheap, old and broken. Faucets were very drippy. Trash was left outside doors in hallways for two or three days at a time.
Business response:
Craig, thank you for staying with us. We appreciate all feedback - good and bad - and we take your comments seriously. Please accept our apologies for the cleanliness and maintenance issues you experienced during your stay. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. We would appreciate another opportunity to provide you with a better experience on a future stay. Thanks again! Sincerely, Hotel Management
Falta servicio de limpieza en una semana no cambiaron sabanas ni lavaron pisos y baños Llegué y no me entregaron cafetera y utensilios El cafe y desayuno basico de mala calidad
Business response:
Monica, we regret you had a disappointing experience. Kindly be familiar, our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, and is available upon request at a nominal fee. Also, the kitchenwares are available at the front desk, and we are sorry that you were not aware of this. We appreciate your feedback and hope you will consider choosing us in the future. Sincerely, Hotel Management
Good
Business response:
Thank you for being our guest at Extended Stay America. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was just "OK" My stay was fine. However, I would have to say the decor of the rooms and the beds were completely outdated. The bed was not that comfortable either. I stayed in Room 205. When I arrived the TV signal had to be fixed by the front desk attendant.
Business response:
Jim, we appreciate you taking the time to share your thoughts. We appreciate you taking the time to share your thoughts.Please accept our apologies for a stay that did not meet your expectations. If your visit is not going as expected, we encourage you to reach out to anyone on our team so we can quickly and efficiently address your concerns as we want to create great experiences for all of our guests. We hope you give us another chance to provide you with the exceptional stay you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Palm Springs - Airport
How is Extended Stay America - Palm Springs - Airport rated?
Extended Stay America - Palm Springs - Airport has a 4.1 star rating with 1,353 reviews.
When is Extended Stay America - Palm Springs - Airport open?
Extended Stay America - Palm Springs - Airport is open now. It will close tomorrow at 12:00 a.m.