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Extended Stay America - Palm Springs - Airport
- Hotels
- Palm Springs, CA
About this business
Location details
1400 E. Tahquitz Canyon Way, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
First take like 20 min for check in , when I get to my room in the cabinet was a tool bag full of food. And like this item many more
Business response:
Dear Paulo C, Thank you for the feedback about your stay at our hotel. We strive to provide our guests with all the comforts of home; therefore, we are disappointed to hear we did not meet your expectations. Please accept our apologies, as we never meant to disappoint our guests. Your comments will help us as we continually improve our guests' experience. We appreciate you being our guest and hope you give us another chance to provide you with the outstanding stay you deserve. Sincerely,Hotel Management
It was good
Business response:
Dear Noel, We appreciate you choosing Extended Stay America and are thrilled you enjoyed your stay. Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts. We hope to have the opportunity to welcome you back in the future. Sincerely,Hotel Management
The building and the area look nice on arrival. The corridor carpet, the furnitures, contrast with the exteriors and would definitely need some refresh. We enjoyed the kitchen in the room. The pool water had a kind of hazy water which demonstrates the lack of maintenance. Cigarette butts and alcohol around the pool is not ideal for a family with kids. Breakfast included is a very basic cafe and snack bars. For the price, you have what you pay for but don’t have high expectations.
Mr. Bourne I Immediately walk in the lobby I notice how dirty the floor was, it was filthy the receptionist was very unprofessional while checking me having a yelling conversation with someone else in a room behind her, she had to yell at him several time telling him she checking a guest in, finally got to room 236 and one the bed were broken, plus they were absolutely no kitchen ware, no plates, spoon, fork, or glasses, I have stayed at many extended Stay before and they always have these amenities, I got the impression may... read more
Business response:
Dear David, Thank you for reviewing the recent visit. Please accept our apologies for not providing you a relaxed and comfortable time. Our front desk team can help you with such concerns while with us. Please never hesitate to speak to them. We hope you will give us another chance to prove that we are committed to providing outstanding hospitality to every guest. We hope to see you again soon.Sincerely,Hotel Management
Wouldn’t Recommend Room smelled trash in the stairways parking lot had cars being worked on for multiple days
Business response:
Dear James, We appreciate you bringing these concerns to our attention, and we hope you will accept our sincere apologies for any housekeeping oversight in your room. Your comments will be shared with our team to ensure this is not repeated. Thank you for being our guest; we invite you to come back and stay with us the next time you are in our area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Palm Springs - Airport
How is Extended Stay America - Palm Springs - Airport rated?
Extended Stay America - Palm Springs - Airport has a 3.3 star rating with 2,552 reviews.
When is Extended Stay America - Palm Springs - Airport open?
Extended Stay America - Palm Springs - Airport is open now. It will close tomorrow at 12:00 a.m.