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Extended Stay America - Palm Springs - Airport
- Hotels
- Palm Springs, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1400 E. Tahquitz Canyon Way, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
El hotel está bien pero tiene un par de problemas. Las habitaciones tienen un olor particular que se genera por los refrigeradores, los cuales sinceramente ya deberían cambiar. No es que estén sucios, es que son viejos, mejor no usarlos. El segundo tema es que muchos servicios del hotel parecen no funcionar como deberían: el aire acondicionado nunca funciono, la tina no se puede usar, entre otros. No está mal, pero no regresaría.
Business response:
Javier, we appreciate you being our guest and sharing your observations. We are sorry you felt our hotel, especially rooms needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon. Sincerely, Hotel Management
Looked very elegant outside. All appliances were extremely nice to have access to. Everything worked and was clean. The staff, in particular — Tamika - were excellent. Tamika was a real stand-out and was so friendly and professional. A real asset to ESA.
Check-in was very slow, had to wait 30 minutes while the two people at the desk had a conversation. Services were not provided, such as cleaning the room during stay.
Business response:
Thank you for your review. We are sorry for the inconvenience you had at the time of check-in. Kindly know, keeping our guests' well-being and safety in mind, we have revised our housekeeping practices to include options for when and how we clean your room. Our front desk is available to make arrangements based on your requirements. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Night before the wedding It was great to do a staycation at a nearby hotel to get the Bride to be away from her girlfriend. The bridesmaid and myself (maid of honor) stayed the night so we can get the bride to relax and focus on her wedding the next day. The only problem I had with the room was that the refrigerator stunk. It was not a nice smell. But overall a cute hotel. Pool should have been open longer so we could at least gone into the Spa.
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. We have also asked our housekeeping team to be more diligent going forward. We value your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
No ice machine, no hair dryer, no in room coffee maker, no kitchen equipment, no toiletries only one thimble sized shampoo. The room was just a room and bed with towels.
Business response:
Donna, thank you for reviewing your stay at our hotel. We never want to disappoint our guests, so we are sorry you were unhappy with your room amenities. Please know we welcome you to contact our front desk at any time for items you need to make your stay more comfortable so feel free to reach out to them! We hope this was not too much of an inconvenience and that you will stay with us again soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Palm Springs - Airport
How is Extended Stay America - Palm Springs - Airport rated?
Extended Stay America - Palm Springs - Airport has a 4.1 star rating with 1,310 reviews.
When is Extended Stay America - Palm Springs - Airport open?
Extended Stay America - Palm Springs - Airport is open now. It will close tomorrow at 12:00 a.m.