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Extended Stay America - Palm Springs - Airport
- Hotels
- Palm Springs, CA
About this business
Location details
1400 E. Tahquitz Canyon Way, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice buildind. Grounds need attention. One light hanging from ceiling. Toiletries for one only. No in room coffee. Breakfast is grab-n-go sonot much.
Business response:
Dear Peter, Thank you for choosing us. We are glad you had a pleasant stay. However, we are sorry for the inconvenience caused by the limited supplies in the room. Our front desk team is always available to attend to such issues and make the most of your stay comfortable. Also, we have discussed with our maintenance team the observation that you mentioned. We regret that you were not very happy with the choice of breakfast that was offered. Your feedback will be shared with our concerned team to know if there is further scop... read more
Very good!
We liked it was close to the airport so we could walk but the contintental breakfast was not good. Real milk would have been nice and more choice of cereals.
Business response:
Dear Robert, Thank you for choosing us. We are glad you enjoyed your time with us and had a pleasant stay. Our location served the purpose you thought of. However, we are sorry for your disappointment regarding the items we served at breakfast. We have noted your concerns as we continuously strive to improve our services and want our guests to start their day off right. Thanks again for your feedback; it was a pleasure hosting your visit.Sincerely,Hotel Management
Location to the airport was fantastic and the room was great. Great coffee served even at 5 30 am.
Business response:
Dear Manon, Thank you for staying at Extended Stay America during your recent trip to the city. We are delighted to read you had an enjoyable, comfortable stay, and our close location was perfect for your visit. We appreciate you being our guest and look forward to welcoming you back!Sincerely,Hotel Management
The internet was down when we checked in and it took about 1/2 an hour to complete the process. I felt sorry for Joseph but he was great trying to get it done. The door keys didn't work well and they thought maybe the batteries in the door were down. The TV also didn't work and maybe those batteries were off too.
Business response:
Dear Guest, Thank you for choosing us. We are glad that you had a pleasant stay. However, it is apparent that we missed several opportunities to create the enjoyable vacation you anticipated, and for that, we apologize. We continually strive to improve our services, and we appreciate your feedback. Please give us another chance to welcome you on a future visit.Sincerely,Hotel Management
Staff were wonderful to deal with. The hotel hallways did not smell good. Had to open the windows in our room to air it out.
Not an extended stay. Quick overnight stay. The only thing good about this Hotel was Joseph at the front desk. Way too many people roaming the halls making too much noise making the dogs bark. Could pay much less at a motel 6 for an overnight stay.
Business response:
Dear Greg, Thank you for staying with us during your recent visit to our area. We appreciate your review and hope you will accept our apologies for any disappointment while you were here. Thank you for mentioning our staff, Joseph. We hope you will give us another chance to provide you with the exceptional service you deserve soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Palm Springs - Airport
How is Extended Stay America - Palm Springs - Airport rated?
Extended Stay America - Palm Springs - Airport has a 3.3 star rating with 2,552 reviews.
When is Extended Stay America - Palm Springs - Airport open?
Extended Stay America - Palm Springs - Airport is open now. It will close tomorrow at 12:00 a.m.