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Extended Stay America - Peoria - North
- Hotels
- Peoria, IL
About this business
Location details
4306 N. Brandywine Dr., Peoria, IL, 61614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was ok but no room service. Went to the front desk for clean towels and you have to pay for clean towels. You have to pay for local calls but i use my cell phone then they tried to charge me for a local call i didn't make. Online it say they had a pool and breakfast that was a lie
Business response:
Dear Curtis, Thank you for taking the time to provide feedback regarding your stay. We sincerely apologize for the confusion and any frustration caused by charges, limited services, and discrepancies in amenities. While certain policies are in place for extended-stay accommodations, your concerns are important and have been shared with our team to improve communication and, where possible, make improvements. We regret that your experience did not fully meet expectations and appreciate your observations, which help us enhance... read more
Enjoy my stay
Very nice people
Business response:
Dear Guest, Thank you for your kind words! We are thrilled to hear that you had a positive experience with our team. Our staff works hard to ensure every guest feels welcome and comfortable, and your feedback means a lot to us. We hope to have the opportunity to serve you again at Extended Stay America in the future. Sincerely,Hotel Management
Housekeepers did not clean the room very well there was hair everywhere on the cooktop and in the bathroom. The bed was made but once again hair. I know they seen it. The floor was dirty. I should not have to come and reclean just to be comfortable.
Business response:
Dear Corlyn, Thank you for sharing your feedback. We sincerely apologize for the condition of your room and the inconvenience it caused, as this does not reflect the standard of cleanliness we aim to provide. We appreciate your patience and your acknowledgment that the bed has been prepared. Your comments help our team identify areas that need extra attention to ensure every space is adequately maintained. We hope you will consider giving us another opportunity to provide a fully clean, comfortable, and welcoming stay on you... read more
Hose to shower head wand leaked and sprayed water everywhere.
Frequently asked questions about Extended Stay America - Peoria - North
How is Extended Stay America - Peoria - North rated?
Extended Stay America - Peoria - North has a 3.4 star rating with 1,662 reviews.
When is Extended Stay America - Peoria - North open?
Extended Stay America - Peoria - North is open now. It will close tomorrow at 12:00 a.m.