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Extended Stay America - Peoria - North
- Hotels
- Peoria, IL
About this business
Location details
4306 N. Brandywine Dr., Peoria, IL, 61614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place. Could use some updating. I liked the kitchenette cabinets could use so updating. Toilet did not look like it was clean. Staff really great.
Business response:
Dear Robin, Thank you for sharing your experience with us. While we are glad to hear that our team left a positive impression on you, we sincerely apologize for the areas that did not meet your expectations. Your feedback about the housekeeping issues and the updates needed with your room is important to us, and we regret any inconvenience this may have caused during your stay. We will be sure to share your comments appropriately as we strive to improve our services and property to enhance our guests' experiences. We hope yo... read more
This was fine for a few nights stay and convenient location for where we needed to go. Had everything we needed. Beds were a bit hard and don’t try to have a hot shower at peak time in the evening as water will be cold. Breakfast is rubbish so don’t rely on that. Staff were helpful and friendly. Plenty of parking and quiet and safe. Room was clean, air conditioning good. Not the worst place to stay and good for the price. Would stay again if I had to.
Business response:
Dear Tara, Thank you for your feedback. We are glad our location, amenities, and friendly staff met your needs. We apologize for the issues with the bed comfort and hot water. Your comments on breakfast will help us improve. We are pleased to hear you found the room clean and the environment quiet and safe. We appreciate your understanding and hope to welcome you again.Sincerely,Hotel Management
Long Week but take care of by staff Staff was great with working with our group that arrived later in the evening due to a VRBO reservation canceling on us. The hotel had a sign about plumbing issues and sadly our room was one that had some issues. However, the staff worked with us to make sure that we were happy with our stay and took care of us. Wish the breakfast had more options and/or even microwavable breakfast sandwiches.
Business response:
Dear Guest, Thank you for your review! We are glad our staff could assist and ensure your group had a pleasant stay despite the initial challenges. We appreciate your feedback on the breakfast options and will consider them for future improvements. We hope to welcome you back to Extended Stay America soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Peoria - North
How is Extended Stay America - Peoria - North rated?
Extended Stay America - Peoria - North has a 3.4 star rating with 1,699 reviews.
When is Extended Stay America - Peoria - North open?
Extended Stay America - Peoria - North is open now. It will close tomorrow at 12:00 a.m.