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Extended Stay America - Peoria - North
- Hotels
- Peoria, IL
About this business
Location details
4306 N. Brandywine Dr., Peoria, IL, 61614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property was decent except the mattress was not comfortable at all.
Business response:
Dear Kay, We’re glad to hear you found the property decent, but we apologize for the discomfort caused by the mattress. Guest comfort is a top priority, and we’re currently assessing our bedding to ensure a better experience for all our guests. Your comments help us improve, and we appreciate you bringing this to our attention. We hope to provide a more restful stay in the future and look forward to welcoming you back. Sincerely,Hotel Management
I had a very good experience with staff was wonderful and friendly
Business response:
Dear Jacquelyn, Thank you for your kind feedback! We are thrilled to hear that you had a great experience and that our staff made a positive impression on your stay. Our team strives to provide excellent service, and it's rewarding to know that their efforts were appreciated. We look forward to welcoming you back to Extended Stay America in the future for another memorable stay. Sincerely,Hotel Management
My go to whenever I'm in town
Staff was very friendly. Lobby looked nicely decorated. Unfortunately, quality of hotel has otherwise significantly decreased since stay last year. Room looked very shabby and somewhat dirty. Hallway smelled of pot. Free breakfast was advertised, but we were told upon arrival it was no longer offered. Dishes and basic toiletries were no longer provided in the room. Wifi did not work when we first arrived. Call to tech support did not lead to a fix. Wifi was eventually working much later that evening. We will not stay here ag... read more
Business response:
Dear KATHRYN, Thank you for sharing your feedback. We’re glad you found our staff friendly and appreciated the nicely decorated lobby. However, we regret the challenges you encountered during your stay. We apologize for the condition of the room, hallway odors, and the unavailability of breakfast and in-room amenities. We’re also sorry for the initial Wi-Fi issues and will work to address these concerns to improve the guest experience. We hope you’ll consider staying with us again to see these improvements.Sincerely,Hotel Ma... read more
Frequently asked questions about Extended Stay America - Peoria - North
How is Extended Stay America - Peoria - North rated?
Extended Stay America - Peoria - North has a 3.4 star rating with 1,686 reviews.
When is Extended Stay America - Peoria - North open?
Extended Stay America - Peoria - North is open now. It will close tomorrow at 12:00 a.m.