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Extended Stay America - Philadelphia - Bensalem
- Hotels
- Bensalem, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3216 Tillman Dr., Bensalem, PA, 19020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Here for a graduation
The front desk representative was helpful and courteous. The room met my needs, but the floor was sticky, there were hairs in the tub and on the floor, and the room had a weird smell to it.
Business response:
Dear Curt, Thank you for choosing to stay with Extended Stay America and sharing your review. We strive to provide every guest with outstanding hospitality, and your compliments serve as an encouragement to all of us. We are also glad that our suite offers everything you need for a convenient stay. However, we are sorry that our housekeeping team overlooked some areas while preparing your suite for occupancy. We hope this was not too much of an inconvenience and did not take away from an otherwise great visit. Thank you for ... read more
One night stay. It served its purpose. We had a dog and went to an event across the street at the casino/racetrack. All we did was sleep here. It was clean and quiet.
The room is clean and place is quiet. The only thing i dont like is the included breakfast, that is set up in a small table in front of the lobby. The breakfast is supposed to be from 6am - 9am but when we came out at 8am, there is nothing left there but coffee and juice.
Business response:
Dear ANNA, We appreciate you choosing Extended Stay America and are thrilled you enjoyed your stay. Our team works hard to make our hotel the best place to stay in the area. However, we are sorry for the breakfast concerns, and we will share your comments with the team and instruct them to refill the breakfast options so that every guest can enjoy the complimentary service. Thank you for being our guest, and we look forward to your next visit.Sincerely,Hotel Management
The staff are very friendly. Check in and check out are quick. The rooms are always immaculate and having a stocked kitchen is the best.
I thought the staff was very nice and everything was clean and very tidy. I am was very pleased to stay there.
Business response:
Dear patrick, Thank you for sharing positive feedback about your recent stay at Extended Stay America. We're thrilled that you found our staff very pleasant and that everything was clean and tidy during your visit. Maintaining a clean and comfortable environment for our guests is a top priority, and we're delighted that we met your expectations in this regard. It's also great to know that our staff provided excellent service; guest satisfaction is our ultimate goal. We appreciate your kind words and are grateful for your sup... read more
Lobby was dated and smelled like stale cigarettes. Needs a major upgrade other than that, stay was acceptable.
Business response:
Dear Michael, Thank you for being our guest and sharing feedback at Extended Stay America. We are glad you were great, except for the smell and the need to upgrade. We have taken note of your observations regarding the need to upgrade our hotel, and we are currently having the same conversation with our brand leaders. In the meantime, our staff is committed to keeping our property clean, fresh, and up-to-date throughout our hotel. Thank you again for sharing your sincere observations, and we hope to have the opportunity of w... read more
The staff were nice and helpful.
Frequently asked questions about Extended Stay America - Philadelphia - Bensalem
How is Extended Stay America - Philadelphia - Bensalem rated?
Extended Stay America - Philadelphia - Bensalem has a 4.3 star rating with 1,506 reviews.
When is Extended Stay America - Philadelphia - Bensalem open?
Extended Stay America - Philadelphia - Bensalem is open now. It will close tomorrow at 12:00 a.m.