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Extended Stay America - Philadelphia - Bensalem
- Hotels
- Bensalem, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3216 Tillman Dr., Bensalem, PA, 19020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall it’s good place to stay.
The person who checked me in was so personable and helpful. It was very close to many amenities. Only downside is the gym is closed.
Business response:
Dear Terri, We are delighted you chose to stay with us at Extended Stay America. We appreciate your comments and are happy you enjoyed your time with us. However, we are sorry for your disappointment with not being able to enjoy the gym. Thank you for being our guest, and we hope you will revisit us the next time you are in the area. Sincerely,Hotel Management
the no smoking inside
The property is in a nice location, well connected to the main roads in the city. The inside of the property is nice rooms are good too. The included breakfast is not really a breakfast, is just coffee on the go. NO bacon, NO eggs, no juice of any kind. Just coffee on the go. I was expecting a good breakfast that included: Bacon and eggs with toast and juice and or fruit. NO here. There was nothing to be called breakfast. The advertised room includes breakfast; unfortunately, there was none.
Business response:
Dear Greg, Thank you for staying with Extended Stay America and sharing your review. We are glad you enjoyed most of your stay and found our location convenient for you. However, we want to apologize for your disappointment with our breakfast, which kept it from being perfect. We follow our brand standards in selecting items offered at our breakfast, but we always welcome feedback on improving our guest experience. Your concern will be shared with the appropriate individuals so that they know our guests' desires regarding br... read more
Interior is drab. Light fixture in bathroom missing cover. Noisy HVAC.
Business response:
Dear Albert, Thank you for staying with us and sharing your review. We apologize for any inconvenience or disappointment you may have encountered during your stay. Please know that we strive to provide exceptional service and a memorable experience for all our guests, and we are deeply sorry that we fell short of your expectations. We appreciate your candid feedback and assure you that we take your concerns seriously. Rest assured, we will take the necessary steps to address any issues and ensure all our guests receive the s... read more
Here for a graduation
The front desk representative was helpful and courteous. The room met my needs, but the floor was sticky, there were hairs in the tub and on the floor, and the room had a weird smell to it.
Business response:
Dear Curt, Thank you for choosing to stay with Extended Stay America and sharing your review. We strive to provide every guest with outstanding hospitality, and your compliments serve as an encouragement to all of us. We are also glad that our suite offers everything you need for a convenient stay. However, we are sorry that our housekeeping team overlooked some areas while preparing your suite for occupancy. We hope this was not too much of an inconvenience and did not take away from an otherwise great visit. Thank you for ... read more
Frequently asked questions about Extended Stay America - Philadelphia - Bensalem
How is Extended Stay America - Philadelphia - Bensalem rated?
Extended Stay America - Philadelphia - Bensalem has a 4.3 star rating with 1,574 reviews.
When is Extended Stay America - Philadelphia - Bensalem open?
Extended Stay America - Philadelphia - Bensalem is open now. It will close tomorrow at 12:00 a.m.