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Extended Stay America - Philadelphia - Bensalem
- Hotels
- Bensalem, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3216 Tillman Dr., Bensalem, PA, 19020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
New Years Eve at Parx Definitely glad I got a hotel room across the street from the casino. And Extended Stay was the perfect location. And so, my expectations were met. A clean and professional hotel.
Business response:
Thank you for reviewing your stay at Extended Stay America. We are pleased to know you enjoyed your time with us and that our location worked well for your needs. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management
Ok hotel Lights didn’t work in the room. But eventually someone came and fixed it. One outlet was not working. All the outlets near the bed were behind the bed so you have to move the bed if you want to plug your devices to use in bed. Very annoying. It isn’t hard to buy a surge protector with outlets to make it easy to plug in devices. Great heating though. Room was nice and warm. They don’t clean every day. So if you are traveling with kids and feeding them, your room could get messy in a hurry. I was told there was only... read more
Business response:
Thank you for being a guest at our hotel. We are pleased to know you had a pleasant visit. However, we are sorry for the issues you had while being here and regret the inconvenience it caused. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Fast check in with great amenities. Very quiet building. Could barely hear anyone else in the hotel.
Business response:
Mike, thank you for staying at Extended Stay America. We are delighted to read you had a relaxing time with us and that you enjoyed all that we have to offer. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
price was right for what you get. room was compfortable. had trouble with the tv reception but it was fixed.
Business response:
Thank you for taking the time to share your feedback. We are pleased to know you were satisfied with your stay with us and that you liked the good value we offer. It was a pleasure to have you as our guest, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management
Unhappy Stay The hotel looked good but when I got to the room I realized it was spot cleaned only. There were clothes left behind by another person in the drawers, the pillows weren't replaced, they reeked of horrible body odor, the bathroom had hair on the sink and tub, the sheets were old, towels were stained. It was not up to my standards. Grab and go coffee and granola bars were limited and half of the time the coffee was out. In order to have the utensils and pot and pan I had to request it. The handles on the pot and p... read more
Business response:
Thank you for posting your online review. Your feedback is very important to us and we apologize for the inconvenience you encountered with the cleanliness of your room. We have room inspection procedures in place to prevent this from happening, so we are sorry for dropping the ball in this instance. We have shared your review with our housekeeping team as well. It's our goal to provide an excellent customer experience, so we hope you will give us a chance to redeem ourselves the next time you visit our area. Sincerely, Hot... read more
Housekeepers? I stayed there for 3 nights and not once have I seen any housekeepers.
Business response:
John, thank you for being our guest and for taking the time to give us your feedback. We're delighted your stay was mostly positive although we do apologize you were unhappy with our housekeeping services. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. If we did not communicate this properly at check-in, please accept our apologies. Your feedback has already been shared with ... read more
Only had soap and shampo. It would be nice if they had lotion and conditioner.
Business response:
Thank you for being our guest at Extended Stay America. We are glad that your overall stay was enjoyable, but we are sorry for not meeting some of your expectations. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management
Extended Stay Clean, nice area. I would stay again. Many restaurants and minutes from Philly & I-95.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and that our location close to various attractions of the city was ideal for your needs. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Bensalem
How is Extended Stay America - Philadelphia - Bensalem rated?
Extended Stay America - Philadelphia - Bensalem has a 4.3 star rating with 1,625 reviews.
When is Extended Stay America - Philadelphia - Bensalem open?
Extended Stay America - Philadelphia - Bensalem is open now. It will close tomorrow at 12:00 a.m.