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Extended Stay America - Philadelphia - Bensalem
- Hotels
- Bensalem, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3216 Tillman Dr., Bensalem, PA, 19020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
needs renovations. not liking the " extended guests" hanging in the lobby drinking beer and just plain loitering there. The only plus was the attentive and excellent staff at the front counter. I can do without the permanent guests, but then again it is an "Extended Stay." I would appreciate in the future if i stay that they at least wear clothing and not pajamas and shoes please.
Business response:
Dear Peter, In our continuous effort to provide the best experience possible, the most important feedback comes from our guests. Therefore, we sincerely thank you for sharing yours and acknowledging the professionalism of our associates. We aim to welcome every guest to a clean, comfortable, well-maintained suite with excellent service. We regret any inconvenience caused by other guests. Your comments will be addressed appropriately as we continuously improve. Thank you for choosing us, and we hope to have the opportunity to... read more
Just in Time Some of the appliances and furniture needs to be upgraded.
The only thing I didn't like there's nobody there at 11:00 p.m. if you need a room key, case you left it in the room
Business response:
Dear Brian, We are happy your overall experience was pleasant. However, we want to apologize for the issues that kept it from being perfect. Your feedback helps us identify ways to improve our overall service, and for that, we are grateful. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience that we strive to provide every guest.Sincerely,Hotel Management
Staff very friendly and accommodating
I wish it was cleaner but overall good stay
Business response:
Dear Danielle, Thank you for staying at Extended Stay America and for your generous review. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We are also grateful for your mention of the housekeeping issue in your room and for allowing us the opportunity to make things right. It was our pleasure to host your visit, and we look forward to seeing you soon.Sincerely,Hotel Management
I wish it was more clean but overall good stay
Frequently asked questions about Extended Stay America - Philadelphia - Bensalem
How is Extended Stay America - Philadelphia - Bensalem rated?
Extended Stay America - Philadelphia - Bensalem has a 4.3 star rating with 1,574 reviews.
When is Extended Stay America - Philadelphia - Bensalem open?
Extended Stay America - Philadelphia - Bensalem is open now. It will close tomorrow at 12:00 a.m.