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Extended Stay America - Philadelphia - Bensalem
- Hotels
- Bensalem, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3216 Tillman Dr., Bensalem, PA, 19020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property isnt bad. I just don't think the bathroom was clean enough. I seen several pieces of hair in the shower area.
Business response:
Dear Guest, We sincerely apologize for the cleanliness issues you experienced in the bathroom, particularly the hair in the shower area. This does not reflect our usual standards, and we have shared your comments with our housekeeping team for immediate attention and retraining. We appreciate you bringing this to our notice, and we’re committed to improving. We hope to provide a better experience on your next visit. Sincerely,Hotel Management
Its an ok hotel. The room furniture was old and out dated. No ice machines.
Excellent
Business response:
Dear Guest, Thank you for posting a review so other travelers can see what makes us an excellent choice when visiting the city! It's lovely to learn how much you enjoyed your time at Extended Stay America, and we are happy you were impressed with our service, suites, and amenities. It was a pleasure hosting your visit, and we look forward to your return! Sincerely, Hotel Management
I had a problem with the cable tv. There wasn't a controller when we arrived and didn't have TV for a day and 1/2. Should of gave a credit for the inconvenience.
Business response:
Dear Karen, We apologize for the inconvenience caused by the missing remote and cable TV issue during your stay. We understand how important these amenities are, and we regret the delay in resolving the matter. Guest satisfaction is our priority, and we will work with our team to ensure such issues are addressed more promptly in the future. We appreciate your patience and hope to provide a smoother experience next time. Sincerely, Hotel Management
Will book again the price. Great value
Frequently asked questions about Extended Stay America - Philadelphia - Bensalem
How is Extended Stay America - Philadelphia - Bensalem rated?
Extended Stay America - Philadelphia - Bensalem has a 4.3 star rating with 1,609 reviews.
When is Extended Stay America - Philadelphia - Bensalem open?
Extended Stay America - Philadelphia - Bensalem is open now. It will close tomorrow at 12:00 a.m.