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Extended Stay America - Philadelphia - Cherry Hill
- Hotels
- Cherry Hill, NJ
About this business
Location details
1653 E. State Hwy. No. 70, Cherry Hill, NJ, 08034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My opinion Not able to use cash. Front doors are manual and very difficult to navigate when using the luggage cart.
Business response:
Tina, We regret not meeting your expectations and regret your disappointment with our payment policy. It is our hotel’s policy not to accept cash as a form of payment. We must have a credit or debit card on file for each reservation to cover incidentals during your stay. This is standard industry practice at reputable hotel chains, and we will take steps to communicate this more clearly in the future. It was our pleasure accommodating you, and we hope to see you the next time your travels bring you to our area. Sincerely, Ho... read more
Very clean rooms! The queen studio was cozy yet roomy. Nice leather recliner and plenty of outlets. The bed was comfy too. The location can be a little tricky to get to because it’s quick right turn off the exit of N 295. I would definitely stay there again!
Business response:
Thank you for being our guest at Extended Stay America! We are glad to know you had a nice time with us and that you were impressed with our well-appointed suites along with the fully-equipped kitchen. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Hotel Management
Nope This place needs some serious cleaning & upgrades. I stayed for 3days. The rugs & floors were dirty inside the room. You can tell it hasn’t been vacuumed. The bathroom needs a professional scrub down. The best part about this hotel is that it was quiet. Would I stay here again? No. There was no curtain underneath/behind the blackout curtains so either you keep them shut or everyone can see directly into your room. So no sunlight. Even the remote felt dirty. Idk but I just didn’t like staying here. The need serious impro... read more
Business response:
Nina, on behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with the head of our housekeeping department and housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management
It's hard to get to your place address is wrong on the GPS it sends you across the street
Business response:
Thank you for being our guest. We hope you had an overall pleasant visit. However, we regret the inconvenience caused while reaching our hotel. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Cherry Hill
How is Extended Stay America - Philadelphia - Cherry Hill rated?
Extended Stay America - Philadelphia - Cherry Hill has a 3.2 star rating with 1,772 reviews.
When is Extended Stay America - Philadelphia - Cherry Hill open?
Extended Stay America - Philadelphia - Cherry Hill is open now. It will close tomorrow at 12:00 a.m.