Extended Stay America - Philadelphia - Cherry Hill

Business response:

Michael, thank you for choosing Extended Stay America and taking the time to post your review. We are glad our location worked well for you and that you were pleased with our well-appointed accommodations with a kitchenette. Our staff does a wonderful job maintaining our accommodations, and it will be a pleasure sharing your kind remarks with them. We appreciate your generous review and hope you will be back to revisit soon. Thank you again! Sincerely, Hotel Management 

Business response:

It's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management 

Business response:

Francis, thank you for the four-star rating. We are thrilled we met your expectations for a great stay at Extended Stay America. We hope to have the pleasure of doing so again on your next visit to this area. Sincerely, Hotel Management 

Business response:

Dear guest, thank you for sharing your review. We are pleased that you enjoyed a clean and peaceful stay with us, and we certainly appreciate your kind comments about your guest suite! However, we hope you will accept our apologies regarding in-room amenities. Kindly know that we have hairdryers and certain complimentary toiletries available at the front desk for our guests who need them. We do our best to honor our guests' requests and do everything possible to ensure an enjoyable trip. We would love the opportunity to serv... read more