This profile has been claimed by the business owner or representative.
Extended Stay America - Philadelphia - Cherry Hill
- Hotels
- Cherry Hill, NJ
About this business
Location details
1653 E. State Hwy. No. 70, Cherry Hill, NJ, 08034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The attendant at the front desk was courteous and helpful. The place is really mediocre.
Business response:
Dear Lakisha, thank you for choosing our hotel for your visit. While we are glad, you were satisfied with many aspects of your stay, especially the services of our staff. We are disappointed that we did not meet all of your expectations. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope that you will come back soon and let us show you the hospitality we are known for providing. Sincerely, Hotel Management
good service
Business response:
Dear Lawrence, thank you for your recent stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, Hotel Management
Everything was fine
Business response:
Dear Larry, at Extended Stay America, we are delighted to know you had a wonderful stay. Providing our guests with a comfortable stay is what we strive for every day. We hope to be your hotel of choice whenever you visit the city. Sincerely, Hotel Management
Business response:
Thank you!
Great place
Business response:
Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand. Again, thank you for choosing Extended Stay Hotels.
Business response:
Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.
Didn't meet expectations It was a strong marihuana smell, all the time at the bathroom. Another issue was that, some people probably next door, had a party and they screamed, made too much noise and ended partying until 2 am during our stay. No housekeeping was provided. I had to ask for clean towels, and the breakfast is not a real breakfast, they only had cofee and mufins.
Business response:
Ana, it was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest a wonderful experience. Thank you again for your candid feedback as this helps us to improve the experience for future guests. We truly appreciate your feedback. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer.
Id stay again if i had to My stay was ok but i had to go down to the front desk to get dishes to cook with and eat off of.. had to go down get an extra pillow ..only 1 burner on stove worked..the fan over the stive didnt work nor did the light over the stove i would of opened the window when i cooked but the windows wouldnt go up there was a odd looking stain on the carpet but the bed was comfortable and it was clean in the room and the ppl at the front desk were very curious and sweet
Business response:
Chynel, thank you for choosing to stay with us. We were sorry to read that we did not meet your expectations. We will share your comments with our department heads, and we would appreciate you giving us another opportunity so you can experience our hotel as you should have on this visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Cherry Hill
How is Extended Stay America - Philadelphia - Cherry Hill rated?
Extended Stay America - Philadelphia - Cherry Hill has a 3.2 star rating with 1,772 reviews.
When is Extended Stay America - Philadelphia - Cherry Hill open?
Extended Stay America - Philadelphia - Cherry Hill is open now. It will close tomorrow at 12:00 a.m.