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Extended Stay America - Philadelphia - Exton
- Hotels
- Exton, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
877 N. Pottstown Pike, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was only one night Bed wasn't comfortable, when taking a shower the water wasn't very warm, the people across from us were smoking & you could smell it in the hall way and a little in my kitchen. Other than that, the room was clean but had to call desk for dishes.
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the cleanliness of your room. We appreciate you letting us know that the bed was uncomfortable and the shower was not to your standards. As well, we are sorry that your room had a smoke odor. I will work with my staff to better monitor our smoking policies and deodorize our hallways as necessary. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to ... read more
The staff were very friendly. Easy check in and out.
night with the wife got away from the kids with the wife had a good time
Business response:
Thank you so much for posting a review of our property. I'm thrilled that you and your wife enjoyed your night's stay. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Ok for a night. Ordered non smoking room. Got smoking initially. Receptionist Stephanie resolved and moved me to non smoking. Last room available. Had guaranteed reservation and arrived at 7:30 pm. All other rooms had been given away. Elevator did not work on check out day. Poor continental breakfast. I Receptionist at check out could not close out my folio on the computer. Had to hand write that I paid and checked out. Was told that next shift would email closed folio. Still waiting.
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. Please accept my apology that you were not checked into a non-smoking room as you had reserved and our that our grab-and-go breakfast did not meet your expectations. I would like to also apologize for the elevator not working when you checked out in the morning. In response, I am working with the entire team to ensure our reservation policy is being enacted properly and that our elevator is repaired in a more timely... read more
Bare Bones but thats all I really needed Clean and well maintained there wasn't much in the way of frills though. Small and rather prison like hallways with no real amenities. The room was clean and comfortable and the hotel staff was matter of fact but welcoming and accommodating. No frills or extras but I was only there for a night and it was more than satisfactory.
Business response:
Thank you for your response about your recent stay at our hotel. I am happy to hear that my staff was welcoming and accommodating. As well, I am glad that you enjoyed your clean and comfortable room. Thank you for being a guest. We hope to see you soon.
Frequently asked questions about Extended Stay America - Philadelphia - Exton
How is Extended Stay America - Philadelphia - Exton rated?
Extended Stay America - Philadelphia - Exton has a 4.2 star rating with 693 reviews.
When is Extended Stay America - Philadelphia - Exton open?
Extended Stay America - Philadelphia - Exton is open now. It will close tomorrow at 12:00 a.m.