Extended Stay America - Philadelphia - Exton

Rosalind 

on Expedia

8 years ago

I was very busy while there. I had to ask for clean towels, extra pillow because they were too flat. The hallways had lettus on the floor for 3 days. A problem I encountered was I sat in the lobby after checking out of my room waiting for someone to pick me up. I asked to use the restroom and one of the custodians told me there is no public restroom in here. I sad mam I just checked out of my room and stayed here 4 days. All I want to do is use a restroom she shouted again NO! I told you there is no public facility. I mentio... read more

john 

on Expedia

8 years ago

Professional staff, good employees. The shower curtain liner was missing. There were some hairs; somebody didn't mop up properly. My door was difficult to open and close. There was a bit of an ant problem. Told staff about last two issues; they were grateful to be informed and polite about it. 

Mike 

on Expedia

8 years ago

Could do without the smoking smell. Bathtub drained slowly. The staff was very friendly and courteous, just the facility is in need of an update. 

Lynn 

on Expedia

8 years ago

Repeat will happen I will use this facility again. For the price, it was a great deal for me. 

ty 

on Expedia

8 years ago

Nice hotel but a few small problems The main problem I had was there were a bunch of ants on my kitchen counter and they keep getting into my lunch box over night. The second thing is I had to go as for toilet paper because it was never replaced in my bathroom when I first got there. The third thing is that the only bath soap I had was this small round facial bar and I'm pretty sure the only reason I had shampoo was because some one left theirs in the shower. 

Rita 

on Expedia

8 years ago

A hotel more for long term guests It is not often where you walk into a hotel room with a kitchen, and absolutely no cutlery, glasses. not even plastic cups. When I read the guest info it seems you have to order of a menu what you would llike, so downstairs to get a coffee maker, a cup and 1 teaspoon, and a coffee pod. The bed was a bit hard, but otherwise you get what you pay for, lots of long term guests, a front desk that most of the time is not manned, but the hotel was quiet and everything worked, so that was a bonus 

retired mother 

on Expedia

8 years ago

Not for me Minimal service, lobby, elevator and hallways smell of cigarettes 

Anonymous 

on Expedia

8 years ago

Hotel was nice Hotel was nice, but nothing special. Good if you're going in the right direction, but very hard to get to if you were coming the other way. Bathroom door opened into room blocking easy passing. Breakfast was unimpressive.