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Extended Stay America - Philadelphia - Horsham - Dresher Rd.
- Hotels
- Horsham, PA
About this business
Location details
537 Dresher Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Average Average
Business response:
Anthony, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Late arrival but everything went fine...we have been here a number of times already
Business response:
Todd, it is always a pleasure to hear from our loyal guests and to know we are continually exceeding expectations. We are glad to know you enjoyed your stay. We appreciate your kind review and look forward to your next visit at Extended Stay America. Sincerely, Hotel Management
Ty Great stay ty
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Ok, but underwhelmed This place was a huge disappointment. It was nice clean place, but it was promoted as somewhat as a mini-resort. There is a longe in the lobby that was never open, despite being on the weekend, the coffe and ice was always out, the pool was tiny, and the Internet was slow. If was a good place if you were expecting the minimum, but they should promote themselves as such. It’s also a little overpriced.
Business response:
Daniel, thank for being our guest. Although you had an overall satisfactory stay, we are sorry for not meeting all of your expectations. We regret the inconvenience it caused. We are working to address all the problems you mentioned and hope you will reconsider giving our hotel another chance to make a much better impression. Sincerely, Hotel Management
Bed were comfortable. Very spacious. The lady at the front desk was very friendly.
Business response:
Emily, thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our spacious rooms, comfortable beds, and friendly front desk staff. We will share your compliments to her. We look forward to welcoming you back soon! Sincerely, Hotel Management
The rooms were comfortable and well designed. I didn't use any of the supplies (dishes, etc). My stay was only 2 nights so i didn't use housekeeping. Getting clean towels from the front desk wasn't an issue. My check out experience was VERY negative; however, the check in experience was thoroughly positive so I still scored high in the service area
Business response:
Thank you for being our guest at Extended Stay America. It is delightful to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. However, we are sorry for the unpleasant experience you had while checking-out and regret the inconvenience it caused. Thank you again for choosing our hotel, and we look forward to welcoming you back soon.... read more
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Dresher Rd.
How is Extended Stay America - Philadelphia - Horsham - Dresher Rd. rated?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. has a 3.1 star rating with 2,438 reviews.
When is Extended Stay America - Philadelphia - Horsham - Dresher Rd. open?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. is open now. It will close tomorrow at 12:00 a.m.