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Extended Stay America - Philadelphia - Horsham - Dresher Rd.
- Hotels
- Horsham, PA
About this business
Location details
537 Dresher Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The colors of the room were just depressing. And there were holes in the blanket.
Business response:
We are sorry you were disappointed with your room and the blanket. We also appreciate you letting us know about your concerns as they help us improve our future guest experience. Thank you for your constructive feedback, and we hope to have another opportunity to welcome you again soon. Sincerely, Hotel Management
The property is somewhat run down and the rooms look like they were remodeled in the '70s ;P I'm not exaggerating but the lampshade by the bedside had so many holes!
Business response:
Arby, thank you for being our guest. We are sorry our property was not to your expectations and regret any inconvenience caused. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Dirty painting on wall in room on wall dirty base of toilet
Business response:
Thank you for posting a review of your recent stay. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. We are working with our housekeeping department so that they are more diligent going forward. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
The overall stay was great however my only issue was having to bring down the linens and towels to the receptionist in order to request clean ones.
Business response:
Thank you for leaving us a review about your stay at Extended Stay America. We are delighted to know you had a great stay and that our offerings met all of your expectations. However, we are sorry for the inconvenience you had during your stay. It was a pleasure to have you as a guest, and we look forward to serving you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Dresher Rd.
How is Extended Stay America - Philadelphia - Horsham - Dresher Rd. rated?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. has a 3.1 star rating with 2,438 reviews.
When is Extended Stay America - Philadelphia - Horsham - Dresher Rd. open?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. is open now. It will close tomorrow at 12:00 a.m.