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Extended Stay America - Philadelphia - Horsham - Dresher Rd.
- Hotels
- Horsham, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
537 Dresher Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There'd was not much to like about this property. Staff was unfriendly, The property was not very clean. A note was posted in the elevator stating that multiple guests had been observed dumping trash and bottles on the property, and warning that trash should be emptied in the trash bin. Weh I attempted to do so the trash container was absolutely overflowing with garbage.
Business response:
Thank you for choosing our hotel and for taking the time to write a review. We were disheartened to read about the service problems you experienced and we hope that you will accept our sincerest apologies for what transpired. Our leadership team is taking corrective steps so that future guests do not encounter the same issues. We truly hope you will give us another chance to prove that we are committed to providing outstanding accommodations and service. Sincerely, Hotel Management
. . .was disappointed with the overnight staff not communicating customer update with the morning staff.. . . .room needs updating and cleaned better. . . .but I did enjoy out of everything the peace and quiet, which was the reason for my stay!
Business response:
Thank you for reviewing our hotel. We are glad you had an overall pleasant stay. However, we are sorry for the cleanliness issues you encountered in your room. We have shared your comments with our housekeeping team to ensure we are more diligent in our efforts to maintain our rooms. We are also working with our night staff to improve our service levels. Thank you again, and we and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Good hotel stay Loved the hotel & breakfast
Business response:
Thank you for choosing to stay at Extended Stay America and taking the time to write a review. We appreciate you for your wonderful comments about our comfortable hotel, and we are glad that you enjoyed our grab-and-go breakfast. We hope to see you again soon. Sincerely, Hotel Management
Mediocre Stay The receptionist was doing her nails and she didnt greet me. She acted like she didn't want to work that day.
GREAT GREAT Great
Business response:
Douglas, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect feedback. We look forward to your return visit. Sincerely, Hotel Management
Great Great
Business response:
Douglas, thank you for the perfect review. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Dresher Rd.
How is Extended Stay America - Philadelphia - Horsham - Dresher Rd. rated?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. has a 4.2 star rating with 1,313 reviews.
When is Extended Stay America - Philadelphia - Horsham - Dresher Rd. open?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. is open now. It will close tomorrow at 12:00 a.m.