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Extended Stay America - Philadelphia - Horsham - Welsh Rd.
- Hotels
- Horsham, PA
About this business
Extended Stay America Hotel Philadelphia - Horsham - Welsh Rd. is located at 114 Welsh Rd, Horsham, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
114 Welsh Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Meh It was ok. No hot water after 5 minutes. Very noisy late at night. Probably will not book at this location again.
Business response:
LaShauna, thank you for being our guest. We are sorry for the problems you encountered during your stay. We have shared your comment about the hot water with our maintenance team to ensure our future guests don't experience the same issue. We wish we had the opportunity to address the noise issues while you were here as our front desk staff is always available to ensure a pleasant visit for our guests. We hope to have another chance to deliver excellent hospitality for which we are known. Sincerely, Hotel Management
Everything was fine... the only thing it could improve are those professional greetings at the lobby... Good morning, Good evening, how was everything with the room.. we hope to see you soon... was our pleasure to serve you.. those things can make it special... but everything was good...
Business response:
Thank you for sharing your valuable comments. We are glad we met your expectations for a pleasant stay at Extended Stay America. However, we do acknowledge we could have done better in the customer service aspect. We appreciate you letting us know about this shortfall and would love to have you as our guest again to provide you with exceptional hospitality. Sincerely, Hotel Management
Loved the room, it was big and spacious. We had a kitchenette in the room so we could cook if we decided too. Room was clean. Didn't like the fact that o couldn't get an extra pillow. Each time I asked I was told they were out. You had to go to the front desk and ask for toilet paper. We usually stay in NJ when we go to Philly.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy that overall you enjoyed your visit to our hotel. We are also glad you liked your spotless, comfortable accommodations along with the fully equipped kitchenette. However, we regret your disappointment with our hotel policy. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
I like the fact that it comes with a kitchen thats hard to fine for the prices they charge. I dont have any dislikes.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy that overall you enjoyed your visit to our hotel. We are also glad you liked the fully equipped kitchenette in your room. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
The property was clean and had plenty of parking. Convenient location, close to the main road and turnpike.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you appreciated our cleanliness, ample parking, and our excellent location. Thank you once again. It will be our pleasure to welcome you back on your next visit to our area. Sincerely, Hotel Management
Very clean property and room. Low noise, and friendly staff
Business response:
Michele, thank you for your excellent review of Extended Stay America. We appreciate you sharing how much you liked our clean property, friendly service, and our serene location. Thank you once more, and we hope you will choose us again the next time you visit our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Welsh Rd.
How is Extended Stay America - Philadelphia - Horsham - Welsh Rd. rated?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. has a 4.2 star rating with 1,255 reviews.
When is Extended Stay America - Philadelphia - Horsham - Welsh Rd. open?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. is open now. It will close tomorrow at 12:00 a.m.