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Extended Stay America - Philadelphia - Horsham - Welsh Rd.
- Hotels
- Horsham, PA
About this business
Extended Stay America Hotel Philadelphia - Horsham - Welsh Rd. is located at 114 Welsh Rd, Horsham, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
114 Welsh Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Like the way the room is arrange but there no snack or drink to buy.
Slow service and not a great room I went in looking for a room was told they were booked. I went outside to my car and according to Hotels.com they had rooms available. Took forever to finally get my keycard for the room. Once inside I found a huge bug crawling on the bathroom floor, a remote with no batteries, and a pair of sunglasses hanging off the lampshade. Kind of made me wonder how thoroughly the room was cleaned. I will not be returning.
Business response:
Jeff, thank you for being our guest. We apologize for the poor service you received from our associates at the front desk. Your feedback has been discussed with the head of the front office department in an effort to improve our service level. We also offer our apologies for the cleanliness issue you had in your room and our housekeeping team is asked to be more diligent going ahead. Please consider giving us a second chance as we seek to achieve good marks from you in the future. Sincerely, Hotel Management
Value for $- a suite for the cost of a hotel room Excellent hotel well situated and in quiet area.
Business response:
Fatima, thank you for taking the time to share your gracious review. We are thrilled to know you had a comfortable stay at our well-kept property and that you were impressed with our ideal location close to many exciting spots in our city. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management
helpful staff shower was dripping all night mattress was tilted to one side like it was worn down by someone sleeping only on that sode
Business response:
Thank you for the comments. We were sorry to read you were inconvenienced by maintenance issues in your room. We will share your comments regarding the maintenance team so that they can take the necessary steps to ensure better experiences for our guests. On a positive note, we are glad to read you liked our helpful staff. We hope you will return to our hotel the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Welsh Rd.
How is Extended Stay America - Philadelphia - Horsham - Welsh Rd. rated?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. has a 4.2 star rating with 1,304 reviews.
When is Extended Stay America - Philadelphia - Horsham - Welsh Rd. open?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. is open now. It will close tomorrow at 12:00 a.m.