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Extended Stay America - Philadelphia - Horsham - Welsh Rd.
- Hotels
- Horsham, PA
About this business
Extended Stay America Hotel Philadelphia - Horsham - Welsh Rd. is located at 114 Welsh Rd, Horsham, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
114 Welsh Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The tv stations and reception is horrible. Light bulb out at desk lamp.
Business response:
Thank you for the feedback of your stay at Extended Stay America. Although from the rating it seems you had a pleasant stay, we are sorry for the issues you encountered and regret the inconvenience it caused. We will share your comments with the appropriate individuals to ensure a better experience going forward. Thank you for staying with us, and we hope to welcome you again for another exceptional visit. Sincerely, Hotel Management.
Unexpected experience
Business response:
Cynthia, thank you for selecting Extended Stay America. Delivering splendid experiences and excellent service to all of our guests is what we strive for, and we thank you for letting us know we could make this happen for you. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
The Elevator is in desperate need of repair, and a deep scrubbing. Theair conditioning in the room was nonexistant. The personal where short, breif, and wouldnotsmile or make eye contact. All in all it wasincredibly lack luster. It was barely adequate for the one night stay we where there.The employees gave off theapperanceofratherbeing douced in feul and lit.. The sinage was incredibly small and easy to miss. That sums that up more or less.
Business response:
Thank you for choosing us. We offer our sincere apologies for the cleanliness issue and poor service you received from our associates. We consider your feedback very important, and thus, it has been shared with the appropriate teams, and we will take the appropriate steps to prevent these problems from happening again. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Welsh Rd.
How is Extended Stay America - Philadelphia - Horsham - Welsh Rd. rated?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. has a 4.2 star rating with 1,255 reviews.
When is Extended Stay America - Philadelphia - Horsham - Welsh Rd. open?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. is open now. It will close tomorrow at 12:00 a.m.