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Extended Stay America - Philadelphia - Malvern - Great Valley
- Hotels
- Malvern, PA
About this business
Extended Stay America Hotel Philadelphia - Malvern - Great Valley is located at 300 N Morehall Rd # 29, Malvern, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
300 Morehall Rd., Rte. 29, Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Staff!!! I would like to take my hat off to the staff at the Malvern Extended Stay. Especially to Donna and Jimmy. I reserved a hotel room for two days because of the recent east coast snow storm. On my last day, as was about to leave, I noticed a vehicle blocking the driveway preventing exit from the parking lot which was severely snowed in. Donna and Jimmy pulled out all the stops to find the owner of the vehicle thus, helping me to get on my way. I'm grateful for their assistant. While I waited, Jimmy, a hard worker... read more
Nice clean, professional people. Nice location. Stores nearby.
Business response:
Thank you for taking the time to tell us about your recent stay. We are happy to read that you enjoyed our convenient location as well as our comfortable rooms. I truly appreciate your kind comments regarding our friendly staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
It was just ok bad reception people very irresponsible not even caring for the customers
Business response:
Thank you for taking the time to post a review of your recent stay. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will use your comments as a training tool to coach our staff to make sure each guest receives professional customer service. I really appreciate you bringing this to our attention. Thank you again for your feedback. We hope that you will stay with us again so we can give you a more positive experience.
It is nearly 40 miles from PHL! You website says it is 20 miles from Philadelphia International Airport. It is nearly 40 miles away!
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies that our location was not to your expectations. Still, I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
You gave away my prepaid room? Despite having a confirmed and prepaid room, I was greeted at the desk with "I'm sorry, we don't have the room you reserved." After I got a little agitated the clerk was (surprise!) able to find the room I requested after telling me the hotel was sold out. Why is it necessary to play these games? Also, the breakfast was coffee and a few cellophane wrapped muffins, much less than expected.
Simple hotel, good if you just need sleep If you are just looking for a cheap hotel for sleeping, then this is the place for you. Anything else, you need to go someplace else. The woman at the desk was really nice when I checked in, but it was hard to find someone when you are trying to check out. Location was a little difficult as my GPS was telling me the hotel was on one side and the hotel was on the other side and a half mile further. It's a plain simple hotel.
Not bad It was good didn't have problems
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Great Valley
How is Extended Stay America - Philadelphia - Malvern - Great Valley rated?
Extended Stay America - Philadelphia - Malvern - Great Valley has a 4.2 star rating with 844 reviews.
When is Extended Stay America - Philadelphia - Malvern - Great Valley open?
Extended Stay America - Philadelphia - Malvern - Great Valley is open now. It will close tomorrow at 12:00 a.m.