Extended Stay America - Philadelphia - Malvern - Great Valley

Curtis 

on Expedia

12 years ago

It was ok The room was nice and comfy and convenient for what I had to do. The person that checked me was nice and pleasant but when checking out it took 2 people to check me out even though booking through hotels.com my room was paid for before I checked in. It took them 20 minutes and they accidentally charged me for incidentals (which was later refunded) which was bit of an inconvenience. If you need a long-term stay then Extended Stay is a good place to go with the kitchenette and they have all the utensils, pots and pan... read more

Anonymous 

on Expedia

12 years ago

Hidden Entrance 

Ann 

on Expedia

12 years ago

Free Wi-Fi For our purposes the hotel was fine. It is very basic and utilitarian. Unfortunately, it was under construction on the outside so it looked like a prison block and the carpet was stained upon entering the room. However, the staff was extremely helpful and friendly both at check in and check out. 

Bert 

on Expedia

13 years ago

Great staff Hotel was undergoing an upgrade on the outside and the place looked pretty bad. However, the staff was superb. 

Anonymous 

on Expedia

13 years ago

Mixed The room was great, the hotel was clean, but the staff was extremely rude. And this is not isolated to just one person. If were to improve, I would stay again. 

Anonymous 

on Expedia

13 years ago

Good Value I was upset about the prices other hotels charged. This was a good value. 

Anonymous 

on Expedia

13 years ago

Nice hotel The room was clean and every thing was in working order. Need to have entrance drive marked as I almost drove past it. The staff was very curtious. 

Anonymous 

on Expedia

13 years ago

Great place for the price Room was clean and comfortable. Wegmanns and Target nearby if you forgot anything. Pack shampoo as there are no frills here. If you are coming from Lancaster Pike (Rte 30), you will have to go past a make a U-turn. Not an issue, though. If you check in late, ignore the "Be back in five minutes" sign and dial 0 for the front desk staff or you will wait for more than 5 mins.