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Extended Stay America Hotel Philadelphia - Mt. Laurel - Crawford Place is located at 101 Diemer Dr, Mount Laurel, NJ. This business specializes in Hotels & Motels and Other Lodging.
101 Diemer Dr., Mt. Laurel, NJ, 08054, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I needed a last minute hotel after driving 6 hours and because I have stayed here before it was a logical choice. The price was good. But as god actually getting sleep. That was a no go. I was on the second floor and from about 5 or 6am you could hear multiple feet running across the floor as if I was at home. That caused me to wake up early and check out early.
Business response:
Thank you for reviewing your stay. Although you found us to be a good value, we are sorry for the noise issue you encountered due to the guests above and regret the inconvenience it caused. We wish we would have known about this problem as we would have done our best to ensure you are comfortable. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
The staff are pleasant and friendly.. and the room is clean and neat..
Business response:
Thank you for writing such a lovely review about your stay at Extended Stay America. We are glad to know you were impressed with our associates and also enjoyed your accommodations. We appreciate your kind comments. Please come and see us again soon! Sincerely, Hotel Management
Good Good service
Business response:
Arnold, thank you for taking the time to post a nice review of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see our associates were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Not clean poor breakfast not hot water for tea lobby smell awful...
Business response:
Please accept our apology for not living up to your expectations during your visit. We regret that you were not happy with our complimentary grab-and-go breakfast offerings and for the odor issue you experienced. Your concerns have been immediately brought to the attention of our housekeeping for review and action. We hope to have the opportunity to make it up to you at a future date. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Zubeida, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Keith, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
They advertise free breakfast but the offering is slim. Oatmeal, protein bars, coffee, and hot chocolate was the menu.
Business response:
Thank you for choosing Extended Stay America. We are pleased to see you had a pleasant time with us, but we are sorry you were unhappy with our breakfast offerings. We will share your review with our brand leaders to determine new breakfast choices. Thank you again for your feedback - we appreciate your business! Sincerely, Hotel Management
Business response:
Dexter, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place has a 4.2 star rating with 916 reviews.
Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place is open now. It will close tomorrow at 12:00 a.m.