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Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place
- Hotels
- Mt. Laurel, NJ
About this business
Extended Stay America Hotel Philadelphia - Mt. Laurel - Crawford Place is located at 101 Diemer Dr, Mount Laurel, NJ. This business specializes in Hotels & Motels and Other Lodging.
Location details
101 Diemer Dr., Mt. Laurel, NJ, 08054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was not cleaned after the first night. The room was not cleaned after the first night. We did not know whether or not we had to tell the front desk. However, the place was decent enough for a 2 night stay.
Was not impressed at all ..will not stay at this hotel again.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, we will continue to strive to provide each guest with a comfortable room and professional customer service. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
nice place to stay, staff is friendly and it is close to restraunts
Business response:
Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your comments regarding our convenient location, friendly staff and comfortable rooms. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Clean but no frills This was a last minute booking, and we were looking to spend as little as possible. Extended Stay America is about the best you can get on a tight budget. Sure, there are really no amenities to speak of, but it's clean, convenient, and roomy. At a higher price point, I would have expected a larger TV, more pillows, fluffier towels, a hair dryer. Most of these things come standard in just about every large hotel chain, but for the price you can really forego all of the above. The room was clean, with more... read more
Business response:
Thank you for your recent review of your stay. We appreciate the kind comments about our hotel and staff; however, we apologize that some of the amenities did not meet your expectations. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing Extended Stay America. We hope we have the opportunity to see you again in the future.
Housekeeping Fail but OK Other Than That Other than the huge dried up loogie (looks like someone spit) in the mirror, it was ok.
Business response:
Thank you for taking the time to provide feedback about your experience. I sincerely apologize for the cleanliness issues you experienced. As this hotel’s manager, I will use your comments to retrain our staff on our room inspection procedures. Still, I am glad we were able to accommodate your needs with a satisfactory stay overall. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in ... read more
Great stay I enjoyed my stay in this hotel which was clean and the staff was friendly, even when we arrived at 2:00am. The only complaint I have about this hotel is that the quality of toilet paper was poor. Otherwise, I would stay here again.
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. We pride ourselves on our hospitable staff and being able to anticipate our guest's needs. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Room pretty bare. 1 trash container. Staff very good.
Business response:
Thank you for your recent review of your stay. We appreciate the kind comments about our staff; however, we apologize that our accommodations were not to your expectations. In response to your feedback, I will make sure we are closely inspecting rooms prior to guest arrivals. I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Frequently asked questions about Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place
How is Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place rated?
Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place has a 4.2 star rating with 916 reviews.
When is Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place open?
Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place is open now. It will close tomorrow at 12:00 a.m.