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Extended Stay America - Philadelphia - Plymouth Meeting - West
- Hotels
- Plymouth Meeting, PA
About this business
Location details
101 Lee Drive, Plymouth Meeting, PA, 19462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Beautiful experience It was lovely besides the couple that was high making a lot of noise outside the hotel at 1am beeping the horn for no reason. My boyfriend went downstairs to the front desk to make a complaint but nothing was done about it !! My boyfriend talked to the guy that was high off some type of drugs and the guy stopped beeping the horn and apologized and went to his hotel room with his girlfriend.
Business response:
Dear Tiera, Thank you for your feedback. We’re glad you had an overall lovely stay, but we sincerely apologize for the disturbance caused by other guests during the night. We take all guest concerns seriously and will ensure that our team is more proactive in addressing noise complaints in the future. We appreciate your patience in handling the situation, and we will strive to provide a more peaceful environment during your next visit. We look forward to welcoming you back to Extended Stay America.Sincerely,Hotel Management
Very friendly staff clean place.
The staff was excellent
Business response:
Dear Yvette, Thank you for your feedback! We’re thrilled to hear that you had a positive experience with our excellent staff. Our team is dedicated to providing outstanding service, and it’s wonderful to know that their efforts made a difference during your stay. We appreciate your kind words and will share your compliments with the team. We look forward to welcoming you back to Extended Stay America soon!Sincerely,Hotel Management
Wait time
It was okay, the guy at the front desk was very helpful and friendly
Business response:
Dear Joanne, Thank you for your feedback. We’re glad to hear that you found our front desk staff helpful and friendly during your stay at Extended Stay America. Your experience is important to us, and we continuously strive to improve. We appreciate your input and hope to welcome you back for an even better stay in the future. Sincerely,Hotel Management
The staff was great. I had arrived later then expected, and the staff help me the entire time. However, my room was not fully cleaned, good thing I only needed to rest for a few hours until I was back on the road. I found a unopened bottle of tequila, a vape pen under the pull out bed and cake icing on the headboard.
Business response:
Dear Syrita, Thank you for your feedback! We’re glad to hear our staff was able to assist you during your late arrival. However, we sincerely apologize for the cleanliness issues you experienced in your room, as this does not meet our standards. Your comments have been shared with our housekeeping team to ensure improvements are made. We appreciate your understanding and hope to provide you with a much cleaner stay during your next visit. We look forward to welcoming you back!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Plymouth Meeting - West
How is Extended Stay America - Philadelphia - Plymouth Meeting - West rated?
Extended Stay America - Philadelphia - Plymouth Meeting - West has a 3.1 star rating with 1,537 reviews.
When is Extended Stay America - Philadelphia - Plymouth Meeting - West open?
Extended Stay America - Philadelphia - Plymouth Meeting - West is open now. It will close tomorrow at 12:00 a.m.