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Extended Stay America - Philadelphia - Plymouth Meeting - West
- Hotels
- Plymouth Meeting, PA
About this business
Welcome to Extended Stay America - Philadelphia - Plymouth Meeting - West! We are the perfect location for business travelers, students, tourists and those relocating to the Philadelphia, PA area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-476. From our location, you can easily visit local attractions such as Valley Forge National Historical Park, LEGOLAND Discovery Center Philadelphia, Plymouth Meeting Mall and the Philadelphia Museum of ... read more
Location details
101 Lee Drive, Plymouth Meeting, PA, 19462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room 228 shower needed to be better cleaned. Long black hair in shower and bottom corner of shower was filthy . Carpet tiles on 2nd floor were filthy.
Business response:
Dear Steven, We are sorry that we failed to meet your expectations and hope you will accept our apologies for what transpired. Providing clean and comfortable accommodation is one of the top priorities, and we regret your suite was not spotless and fresh on arrival. We have discussed your feedback with our housekeeping and maintenance team to ensure all rooms are thoroughly cleaned and inspected before allocating them to future guests. Although your experience is not typical, we have room to improve, and you have our assuran... read more
Nice and safe
Business response:
Dear Phenix, It was a pleasure having you as our guest at Extended Stay America. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your lovely feedback. We look forward to hosting you again soon.Sincerely,Hotel Management
I could not take a shower- there was no water pressure. I checked out and went to a different extended stay.
Business response:
Dear Therese, Thank you for the specific feedback. Our maintenance team ensures everything works correctly in each suite; we are sorry to learn about your experience. We have shared your review appropriately so we can look into this further. Once more, we apologize for any inconvenience and look forward to having you back with us. Sincerely,Hotel Management
Trash seemed to be constantly overflowing outside the hotel.
Business response:
Dear Edward, Thank you for being our guest. It is glad you had a pleasant stay with us. However, we are sorry for the housekeeping concerns that you mentioned. Please ensure they are taken very seriously to handle our guests better in the future. We hope this unfortunate situation will not prevent you from returning and that you will give us another opportunity to make your next stay worthwhile.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Plymouth Meeting - West
How is Extended Stay America - Philadelphia - Plymouth Meeting - West rated?
Extended Stay America - Philadelphia - Plymouth Meeting - West has a 4.3 star rating with 710 reviews.
When is Extended Stay America - Philadelphia - Plymouth Meeting - West open?
Extended Stay America - Philadelphia - Plymouth Meeting - West is open now. It will close tomorrow at 12:00 a.m.